Rahath  U.

Rahath U.

HyderabadIndia

Customer Service & Tech Support

JOB OBJECTIVE Result oriented professional with proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively & manage difficult situations; targeting challenging assignments related to customer support & Technical support with an organization of high repute, PROFILE SUMMARY * Knowledge of Software Development Life Cycle and Software Test Life Cycle (SDLC & STLC) * Dynamic customer service professional knowledge of both call-center & retail store settings * Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer * Highly professional-dependable, reliable & able to perform duties with minimal supervision * Key learning of all phases of the Software Test Process includes Test Planning, Test Design, Test strong communication skills including good listening skills, ability to ask the right questions, get

Skills

Rahath  U.

Rahath U.

HyderabadIndia

Customer Service & Tech Support

Specializes in
JOB OBJECTIVE Result oriented professional with proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively & manage difficult situations; targeting challenging assignments related to customer support & Technical support with an organization of high repute, PROFILE SUMMARY * Knowledge of Software Development Life Cycle and Software Test Life Cycle (SDLC & STLC) * Dynamic customer service professional knowledge of both call-center & retail store settings * Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer * Highly professional-dependable, reliable & able to perform duties with minimal supervision * Key learning of all phases of the Software Test Process includes Test Planning, Test Design, Test strong communication skills including good listening skills, ability to ask the right questions, get

Skills

More than 30 hrs/week