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Bilal M.

Bilal M.

Rawalpindi, Pakistan

DevOps | Linux | System Support Engineer | IT Helpdesk

DevOps: GIT, Jenkins, Docker, Ansible, Kubernetes Database: MySQL Virtualization: VMware ESXI / VSphere, VMware Workstation, Hyper-V Security Tools: pfSense, VPN, OpenSSL, Pentesting Additional: VoIP services (Asterisk), FreePBX I love what I am doing. In recent times I have engaged in DevOps. I worked as Microsoft Office 365 Administrator, Linux/System support Engineer and Customer Services. Migrations to Office 365. Microsoft Teams. Managing V-Center and ESXI servers. Backup infrastructure over Veeam. Extensive experience in IT Support Engineer Service Desk, Technical Support and Customer Service at various level and area of responsibilities. Troubleshooting different Devices and Computers, Active Directory. Giving Product Information and Product Support for Customers. Provide Technical Assistance and Customer Service through Phones, Chats and Emails. Monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems over the phone. Working with customers/employees to identify computer problems and advising on the solution. Logging and keeping records of customer/employee queries. Updating self-help documents so customers/employees can try to fix problems themselves. Resolving domain and hosting issues.
Feb 6, 2023 - Present

Job in progress

Private earnings
Bilal M. has more jobs. Create an account to review them

Skills

Bilal M.

Bilal M.

Rawalpindi, Pakistan
1
Total Jobs
24
Total Hours

DevOps | Linux | System Support Engineer | IT Helpdesk

Specializes in
DevOps: GIT, Jenkins, Docker, Ansible, Kubernetes Database: MySQL Virtualization: VMware ESXI / VSphere, VMware Workstation, Hyper-V Security Tools: pfSense, VPN, OpenSSL, Pentesting Additional: VoIP services (Asterisk), FreePBX I love what I am doing. In recent times I have engaged in DevOps. I worked as Microsoft Office 365 Administrator, Linux/System support Engineer and Customer Services. Migrations to Office 365. Microsoft Teams. Managing V-Center and ESXI servers. Backup infrastructure over Veeam. Extensive experience in IT Support Engineer Service Desk, Technical Support and Customer Service at various level and area of responsibilities. Troubleshooting different Devices and Computers, Active Directory. Giving Product Information and Product Support for Customers. Provide Technical Assistance and Customer Service through Phones, Chats and Emails. Monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems over the phone. Working with customers/employees to identify computer problems and advising on the solution. Logging and keeping records of customer/employee queries. Updating self-help documents so customers/employees can try to fix problems themselves. Resolving domain and hosting issues.
Feb 6, 2023 - Present

Job in progress

Private earnings
Bilal M. has more jobs. Create an account to review them

Skills

More than 30 hrs/week

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