Rosemarie B.
Las PinasPhilippines

Excellent Medical VIRTUAL ASSISTANT | Customer Service | Admin Support

Seeking to enhance your 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮? 🎖️ 6 Years of Customer Service Expertise 💻 Healthcare | B2B | E-Commerce 🚀 Highly Efficient and Dedicated Let's lighten your load 👇👇👇 💎 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 Taking care of customer questions, solving problems, and making sure they're happy with what we offer, all to build loyalty and a good image for our brand. • 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 • 𝘌𝘮𝘢𝘪𝘭 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘌𝘵𝘪𝘲𝘶𝘦𝘵𝘵𝘦 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘚𝘬𝘪𝘭𝘭𝘴 • 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 💎 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Helping out with different administrative duties such as arranging schedules, handling emails, and keeping the office running smoothly. • 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘚𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 • 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦 • 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘈𝘤𝘤𝘶𝘳𝘢𝘤𝘺 𝘝𝘦𝘳𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 • 𝘍𝘪𝘭𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘍𝘪𝘭𝘦 𝘔𝘢𝘪𝘯𝘵𝘦𝘯𝘢𝘯𝘤𝘦 • 𝘌𝘳𝘳𝘰𝘳 𝘋𝘦𝘵𝘦𝘤𝘵𝘪𝘰𝘯 💎 𝙋𝙍𝙊𝘿𝙐𝘾𝙏 𝙍𝙀𝙎𝙀𝘼𝙍𝘾𝙃 Assist in identifying profitable products suitable for selling through the Amazon store. • 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘒𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 • 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩 & 𝘚𝘵𝘳𝘢𝘵𝘦𝘨𝘺 • 𝘗𝘶𝘳𝘤𝘩𝘢𝘴𝘪𝘯𝘨 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘐𝘯𝘷𝘦𝘯𝘵𝘰𝘳𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 📌 𝙏𝙊𝙊𝙇𝙎 𝙏𝙃𝘼𝙏 𝙄 𝙐𝙎𝙀 👇👇👇 🤝 Customer Relationship Management: ✦ LiveAgent ✦ Salesforce 📩 Communication: ✦ Slack ✦ Microsoft Teams ✦ WhatsApp ● Discord ✦ Zoom ✦ Skype 📝 Project Management and Organization: ✦ ChatGPT ✦ Google Workspace ✦ Microsoft Office Applications ✦ Basecamp ✦ CognitoForms ✦ Canva 📈 Analytics: ✦ Sellerboard ✦ Amazon Seller Central ✦ Revseller ✦ SellerAmp ✦ Keepa Ready to collaborate? 🌟 1️⃣ Shoot me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 🤳 2️⃣ Hit the “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" button ✨ 3️⃣ Drop a time for our 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 💡 🤝 Let's make magic happen! *wink* Catch you later! Rose 🌸
Work history

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Skills

Skills

  • Email Support
  • Communication Etiquette
  • Healthcare
  • Medical Terminology
  • Email Communication
  • Virtual Assistance
  • Amazon FBA Product Research
  • Purchasing Management
  • Ecommerce
  • Email Management

Testimonials

Endorsements from past clients

"i highly recommend Rose for all future opportunities. She has great communication and technical skills. She is reliable and flexible in her work and can work under zero supervision. I’m sure she will contribute significantly to any company that hires her. "

Maryam T. | Former Clinic Manager
Apr 2024

Verified


"I hired Rosemarie as an administrator for a private healthcare company and her quality of work was nothing short of exceptional. Rosemarie possesses excellent written communication skills and was able to communicate with patients in a clear and polite manner and had amazing success with assisting patients with service queries and questions. Rosemarie is a polite, reliable and hard working individual who consistently delivered exceptional results to patients of our service. She is an extremely professional customer service agent and works excellently as part of a team. Rosemarie is a top quality individual who can thrive in a fast pace and challenging environment, and I would absolutely seek further assistance from her for any future projects. "

Oliver S. | Former Team Leader
Apr 2024

Verified


"I was Rosemarie's direct line manager for nearly a year. She consistently out-performed in her role in regards to KPIs and performance reviews. She takes constructive feedback in stride to incorporate it into her workflow. She works collaboratively in a team and is approachable and open-minded in all of her communication. She's sensitive to vulnerable user bases that need extra care. She consistently follows protocols or refers to senior team members as needed to best assist service users. She's a valuable addition to any team."

Megan N. | Team Lead
Apr 2024

Verified