Rosemarie B. Status: Offline
Las Pinas,ย Philippines

Excellent Medical VIRTUAL ASSISTANT | Customer Service | Admin Support

Seeking to enhance your ๐™š๐™›๐™›๐™ž๐™˜๐™ž๐™š๐™ฃ๐™˜๐™ฎ? ๐ŸŽ–๏ธ 6 Years of Customer Service Expertise ๐Ÿ’ป Healthcare | B2B | E-Commerce ๐Ÿš€ Highly Efficient and Dedicated Let's lighten your load ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡ ๐Ÿ’Ž ๐˜พ๐™๐™Ž๐™๐™Š๐™ˆ๐™€๐™ ๐™Ž๐™€๐™๐™‘๐™„๐˜พ๐™€ Taking care of customer questions, solving problems, and making sure they're happy with what we offer, all to build loyalty and a good image for our brand. โ€ข ๐˜Š๐˜ถ๐˜ด๐˜ต๐˜ฐ๐˜ฎ๐˜ฆ๐˜ณ ๐˜š๐˜ถ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต โ€ข ๐˜Œ๐˜ฎ๐˜ข๐˜ช๐˜ญ ๐˜Š๐˜ฐ๐˜ฎ๐˜ฎ๐˜ถ๐˜ฏ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ โ€ข ๐˜Š๐˜ฐ๐˜ฎ๐˜ฎ๐˜ถ๐˜ฏ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜Œ๐˜ต๐˜ช๐˜ฒ๐˜ถ๐˜ฆ๐˜ต๐˜ต๐˜ฆ โ€ข ๐˜Š๐˜ฐ๐˜ฎ๐˜ฎ๐˜ถ๐˜ฏ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜š๐˜ฌ๐˜ช๐˜ญ๐˜ญ๐˜ด โ€ข ๐˜Š๐˜ฐ๐˜ฎ๐˜ฎ๐˜ถ๐˜ฏ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต โ€ข ๐˜Š๐˜ถ๐˜ด๐˜ต๐˜ฐ๐˜ฎ๐˜ฆ๐˜ณ ๐˜š๐˜ข๐˜ต๐˜ช๐˜ด๐˜ง๐˜ข๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐Ÿ’Ž ๐˜ผ๐˜ฟ๐™ˆ๐™„๐™‰๐™„๐™Ž๐™๐™๐˜ผ๐™๐™„๐™‘๐™€ ๐™Ž๐™๐™‹๐™‹๐™Š๐™๐™ Helping out with different administrative duties such as arranging schedules, handling emails, and keeping the office running smoothly. โ€ข ๐˜‹๐˜ฐ๐˜ค๐˜ถ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต โ€ข ๐˜š๐˜ค๐˜ฉ๐˜ฆ๐˜ฅ๐˜ถ๐˜ญ๐˜ช๐˜ฏ๐˜จ โ€ข ๐˜‹๐˜ข๐˜ต๐˜ข ๐˜Œ๐˜ฏ๐˜ต๐˜ณ๐˜บ โ€ข ๐˜™๐˜ฆ๐˜ด๐˜ฆ๐˜ข๐˜ณ๐˜ค๐˜ฉ ๐˜ˆ๐˜ด๐˜ด๐˜ช๐˜ด๐˜ต๐˜ข๐˜ฏ๐˜ค๐˜ฆ โ€ข ๐˜Œ๐˜ฎ๐˜ข๐˜ช๐˜ญ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต โ€ข ๐˜ˆ๐˜ค๐˜ค๐˜ถ๐˜ณ๐˜ข๐˜ค๐˜บ ๐˜๐˜ฆ๐˜ณ๐˜ช๐˜ง๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ โ€ข ๐˜๐˜ช๐˜ญ๐˜ฆ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต โ€ข ๐˜๐˜ช๐˜ญ๐˜ฆ ๐˜”๐˜ข๐˜ช๐˜ฏ๐˜ต๐˜ฆ๐˜ฏ๐˜ข๐˜ฏ๐˜ค๐˜ฆ โ€ข ๐˜Œ๐˜ณ๐˜ณ๐˜ฐ๐˜ณ ๐˜‹๐˜ฆ๐˜ต๐˜ฆ๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐Ÿ’Ž ๐™‹๐™๐™Š๐˜ฟ๐™๐˜พ๐™ ๐™๐™€๐™Ž๐™€๐˜ผ๐™๐˜พ๐™ƒ Assist in identifying profitable products suitable for selling through the Amazon store. โ€ข ๐˜—๐˜ณ๐˜ฐ๐˜ฅ๐˜ถ๐˜ค๐˜ต ๐˜’๐˜ฏ๐˜ฐ๐˜ธ๐˜ญ๐˜ฆ๐˜ฅ๐˜จ๐˜ฆ โ€ข ๐˜™๐˜ฆ๐˜ด๐˜ฆ๐˜ข๐˜ณ๐˜ค๐˜ฉ ๐˜‹๐˜ฐ๐˜ค๐˜ถ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ โ€ข ๐˜™๐˜ฆ๐˜ด๐˜ฆ๐˜ข๐˜ณ๐˜ค๐˜ฉ & ๐˜š๐˜ต๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜จ๐˜บ โ€ข ๐˜—๐˜ถ๐˜ณ๐˜ค๐˜ฉ๐˜ข๐˜ด๐˜ช๐˜ฏ๐˜จ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต โ€ข ๐˜๐˜ฏ๐˜ท๐˜ฆ๐˜ฏ๐˜ต๐˜ฐ๐˜ณ๐˜บ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐Ÿ“Œ ๐™๐™Š๐™Š๐™‡๐™Ž ๐™๐™ƒ๐˜ผ๐™ ๐™„ ๐™๐™Ž๐™€ ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡ ๐Ÿค Customer Relationship Management: โœฆ LiveAgent โœฆ Salesforce ๐Ÿ“ฉ Communication: โœฆ Slack โœฆ Microsoft Teams โœฆ WhatsApp โœฆ Discord โœฆ Zoom โœฆ Skype ๐Ÿ“ Project Management and Organization: โœฆ ChatGPT โœฆ Google Workspace โœฆ Microsoft Office Applications โœฆ Basecamp โœฆ CognitoForms โœฆ Canva ๐Ÿ“ˆ Analytics: โœฆ Sellerboard โœฆ Amazon Seller Central โœฆ Revseller โœฆ SellerAmp โœฆ Keepa Ready to collaborate? ๐ŸŒŸ 1๏ธโƒฃ Shoot me an ๐™๐™ฅ๐™ฌ๐™ค๐™ง๐™  ๐™ข๐™š๐™จ๐™จ๐™–๐™œ๐™š ๐Ÿคณ 2๏ธโƒฃ Hit the โ€œ๐™Ž๐™˜๐™๐™š๐™™๐™ช๐™ก๐™š ๐™– ๐™ข๐™š๐™š๐™ฉ๐™ž๐™ฃ๐™œ" button โœจ 3๏ธโƒฃ Drop a time for our ๐˜ฟ๐™ž๐™จ๐™˜๐™ค๐™ซ๐™š๐™ง๐™ฎ ๐˜พ๐™–๐™ก๐™ก ๐Ÿ’ก ๐Ÿค Let's make magic happen! *wink* Catch you later! Rose ๐ŸŒธ
Work history

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Skills

Skills

  • Email Support
  • Communication Etiquette
  • Healthcare
  • Medical Terminology
  • Email Communication
  • Virtual Assistance
  • Amazon FBA Product Research
  • Purchasing Management
  • Ecommerce
  • Email Management

Testimonials

Endorsements from past clients

"i highly recommend Rose for all future opportunities. She has great communication and technical skills. She is reliable and flexible in her work and can work under zero supervision. Iโ€™m sure she will contribute significantly to any company that hires her. "

Maryam T. | Former Clinic Manager
Apr 2024

Verified


"I hired Rosemarie as an administrator for a private healthcare company and her quality of work was nothing short of exceptional. Rosemarie possesses excellent written communication skills and was able to communicate with patients in a clear and polite manner and had amazing success with assisting patients with service queries and questions. Rosemarie is a polite, reliable and hard working individual who consistently delivered exceptional results to patients of our service. She is an extremely professional customer service agent and works excellently as part of a team. Rosemarie is a top quality individual who can thrive in a fast pace and challenging environment, and I would absolutely seek further assistance from her for any future projects. "

Oliver S. | Former Team Leader
Apr 2024

Verified


"I was Rosemarie's direct line manager for nearly a year. She consistently out-performed in her role in regards to KPIs and performance reviews. She takes constructive feedback in stride to incorporate it into her workflow. She works collaboratively in a team and is approachable and open-minded in all of her communication. She's sensitive to vulnerable user bases that need extra care. She consistently follows protocols or refers to senior team members as needed to best assist service users. She's a valuable addition to any team."

Megan N. | Team Lead
Apr 2024

Verified