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Jorge M.

Jorge M.

Managua, Nicaragua
Job Success

Tech Support Advisor

My name is Jorge (George) I am 30 years old and I have vast knowledge in the fields of Customer Service and Tech Support. I provide great communication and interpersonal skills to multiple businesses and individuals. I have a knowledge in hardware and software troubleshooting Support for Microsoft Exchange, Outlook, Office 365, Microsoft OneDrive, Google Drive, Cloud based applications, Help desk, Remote desktop support, Virtual meetings, New technologies training for staff , Work logging through BCMs ticketing system for follow-up tracking and prompt resolution, Web applications support, Web page design, Active Directory, Mobile device support Apple Business and Maas 360 IBM, General hardware maintenance and status reports for management while providing cordial professional face to face end user support. • I have provided troubleshooting and support for Cisco products, Audio and Video Conferencing, VoIP and telephony, Server installation support and maintenance, LAN and WLAN support, VPN connections, Printer/Scanner installation & troubleshooting, Android and iOS mobile device support & configuration and computer inventory management.
Rating is 4.05 out of 5.
4.05 Oct 13, 2021 - Nov 22, 2021

"Jorge is a great person, being a young company we found that his experience would be better used with a more stable company that has a structure in place. Skills were there for support of standard process."

Private earnings
Rating is 5 out of 5.
5.00 Sep 21, 2021 - Nov 18, 2021

"Jorge is professional and responsive, and ensures that the best outcome is reached for our project. Thank you for your help!"

Private earnings
Rating is 5 out of 5.
5.00 May 8, 2020 - Oct 16, 2020

"Jorge was amazing! His english was EXCELLENT. I had no problem communicating and he completed all the tasks I asked him to and ON TIME. He is a very friendly guy and he was easy to interact with. It was also great because he was on my Denver time zone. I would recommend him without a doubt!"

Private earnings
Rating is 5 out of 5.
5.00 May 8, 2020 - May 25, 2020

"Great Agent"

Private earnings
Jorge M. has more jobs. Create an account to review them

Skills

Jorge M.

Jorge M.

Managua, Nicaragua
Job Success
7
Total Jobs
1,147
Total Hours

View profile

Tech Support Advisor

Specializes in
My name is Jorge (George) I am 30 years old and I have vast knowledge in the fields of Customer Service and Tech Support. I provide great communication and interpersonal skills to multiple businesses and individuals. I have a knowledge in hardware and software troubleshooting Support for Microsoft Exchange, Outlook, Office 365, Microsoft OneDrive, Google Drive, Cloud based applications, Help desk, Remote desktop support, Virtual meetings, New technologies training for staff , Work logging through BCMs ticketing system for follow-up tracking and prompt resolution, Web applications support, Web page design, Active Directory, Mobile device support Apple Business and Maas 360 IBM, General hardware maintenance and status reports for management while providing cordial professional face to face end user support. • I have provided troubleshooting and support for Cisco products, Audio and Video Conferencing, VoIP and telephony, Server installation support and maintenance, LAN and WLAN support, VPN connections, Printer/Scanner installation & troubleshooting, Android and iOS mobile device support & configuration and computer inventory management.
Rating is 4.05 out of 5.
4.05 Oct 13, 2021 - Nov 22, 2021

"Jorge is a great person, being a young company we found that his experience would be better used with a more stable company that has a structure in place. Skills were there for support of standard process."

Private earnings
Rating is 5 out of 5.
5.00 Sep 21, 2021 - Nov 18, 2021

"Jorge is professional and responsive, and ensures that the best outcome is reached for our project. Thank you for your help!"

Private earnings
Rating is 5 out of 5.
5.00 May 8, 2020 - Oct 16, 2020

"Jorge was amazing! His english was EXCELLENT. I had no problem communicating and he completed all the tasks I asked him to and ON TIME. He is a very friendly guy and he was easy to interact with. It was also great because he was on my Denver time zone. I would recommend him without a doubt!"

Private earnings
Rating is 5 out of 5.
5.00 May 8, 2020 - May 25, 2020

"Great Agent"

Private earnings
Jorge M. has more jobs. Create an account to review them

Skills

Less than 30 hrs/week

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