Salahuddin A.

A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. wikipedia.org

Windows XP is an operating system produced by Microsoft for use on personal computers, including home and business desktops, laptops and media centers.

Microsoft Office Word is a word processor designed by Microsoft. wikipedia.org

Customer service is the provision of service to customers before, during and after a purchase. wikipedia.org

Web design is the process of planning and creating a website. Text, images, digital media and interactive elements are used by web designers to produce the page seen on the web browser. wikipedia.org

Phone technical support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods via telephone.

Windows Server Essentials, (formerly Windows Small Business Server or SBS) is an integrated server suite from Microsoft designed for running network infrastructure (both intranet management and Internet access) of small and medium enterprises having no more than 75 workstations or users. wikipedia.org

Office administration is a set of day-to-day activities related to financial planning, billing and recordkeeping, personnel, and physical distribution and logistics, within an organization. wikipedia.org

Virus removal is the removal of a computer virus, which is a computer program that can replicate itself and spread from one computer to another. wikipedia.org

A computer network, often simply referred to as a network, is a collection of hardware components and computers interconnected by communication channels that allow sharing of resources and information. wikipedia.org

A computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. wikipedia.org

Hardware troubleshooting is troubleshooting applied to computer hardware. Troubleshooting is a form of problem solving, often applied to repair failed products or processes. wikipedia.org

Adobe Photoshop is a graphics editing program developed and published by Adobe Systems Incorporated. wikipedia.org

Technical support or tech support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods. wikipedia.org

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. wikipedia.org