Upwork home
Sign Up
Secondary
George C.

George C.

Brasov, Romania

Expert Ecommerce Customer Service Manager

Hi, welcome!  You’re probably here because you need a trustworthy person to help you with your business.  Well, you can stop searching because you found that person. I’m here to assist you with any little problem, even if it is beyond my knowledge. The results you can expect working with me are:  1. Trustworthiness — I’ll be your friend in this journey and we will take care of everything together, no matter what. 2. Professionalism — no more fear of slow and low-quality work. 3. A FUN experience — no excuses, just the outcome.  My specialties comprise:  • Customer Service (phone, live chat, email) • Team Management (managed teams of 5-10 agents) • Ecommerce (Dropshipping, Cash on Delivery, High Ticket & Low Ticket Businesses) • Shopify, Woocommerce • Zendesk, Gorgias, Hubspot, Tidio, Tawk.to • Microsoft Word, Google Docs, Google Sheets • Data Entry, Product Upload, Order Processing One valuable message I must share with you...  You can’t use the same approach for every person. You should treat it as a VIP. (VIP stands for “Very Important Person” but in our domain, it stands for “Very Individual Person”)  If you consider that I can help you grow your business, send me an invitation. Please attach, at a minimum, what your company is about and what you’re looking to accomplish.
Rating is 5 out of 5.
5.00 Nov 30, 2021 - Dec 8, 2021

"Very strong and clear in communication towards our customer service agency clients as well as to our management department. Followed up all required tasks, was very proactive, and had an added value to the company. Has a real vision to grow and shares this with the company."

Private earnings
Dec 23, 2019 - Nov 10, 2021

No feedback given

Private earnings
Rating is 1.4 out of 5.
1.40 Mar 15, 2021 - Mar 16, 2021

"Michael is a great guy and was always available. Besides that, everything was NOT as expected. The salary presented at the beginning was for a month (300 USD), even though I've specified it as a WEEKLY payment of 350 USD when submitting a proposal to the job. That's for 3-4 hours per day, Monday-Sunday. That's not what I expected and unfortunately can't work for that low. A good piece of advice is to specify that they only want to offer 300 USD per month for around 84-112 hours per month (that's a rate of 3.5 USD / 2.67 USD per hour) and unfortunately I won't work for that low. Good luck in the future and I wish you all the best!"

Private earnings
Rating is 5 out of 5.
5.00 Dec 16, 2020 - Feb 26, 2021
Private earnings
Rating is 5 out of 5.
5.00 Oct 12, 2020 - Dec 2, 2020

"Terrific! George is a customer-service Rockstar! He did a fantastic job of helping our clients. He is very thorough and competent. Will hire again. Five-star rating! ★★★★★"

"Thank you so much for these kind words. I really loved working with you!"

Private earnings
Rating is 1 out of 5.
1.00 Jun 21, 2020 - Jun 23, 2020

"he delete all emails and clean the Trash"

Private earnings
Feb 20, 2020 - Jun 13, 2020

No feedback given

Private earnings
Rating is 4.6 out of 5.
4.60 Jan 30, 2020 - Feb 12, 2020

"Thanks George for your positive attitude and always willing to contribute!"

Private earnings
Rating is 4.7 out of 5.
4.70 Nov 26, 2019 - Feb 5, 2020

"George was great. Would highly recommend him."

Private earnings
Rating is 5 out of 5.
5.00 Apr 16, 2019 - May 5, 2019
Private earnings
George C. has more jobs. Create an account to review them

Skills

George C.

George C.

Brasov, Romania
19
Total Jobs
1,392
Total Hours

View profile

Expert Ecommerce Customer Service Manager

Specializes in
Hi, welcome!  You’re probably here because you need a trustworthy person to help you with your business.  Well, you can stop searching because you found that person. I’m here to assist you with any little problem, even if it is beyond my knowledge. The results you can expect working with me are:  1. Trustworthiness — I’ll be your friend in this journey and we will take care of everything together, no matter what. 2. Professionalism — no more fear of slow and low-quality work. 3. A FUN experience — no excuses, just the outcome.  My specialties comprise:  • Customer Service (phone, live chat, email) • Team Management (managed teams of 5-10 agents) • Ecommerce (Dropshipping, Cash on Delivery, High Ticket & Low Ticket Businesses) • Shopify, Woocommerce • Zendesk, Gorgias, Hubspot, Tidio, Tawk.to • Microsoft Word, Google Docs, Google Sheets • Data Entry, Product Upload, Order Processing One valuable message I must share with you...  You can’t use the same approach for every person. You should treat it as a VIP. (VIP stands for “Very Important Person” but in our domain, it stands for “Very Individual Person”)  If you consider that I can help you grow your business, send me an invitation. Please attach, at a minimum, what your company is about and what you’re looking to accomplish.
Rating is 5 out of 5.
5.00 Nov 30, 2021 - Dec 8, 2021

"Very strong and clear in communication towards our customer service agency clients as well as to our management department. Followed up all required tasks, was very proactive, and had an added value to the company. Has a real vision to grow and shares this with the company."

Private earnings
Dec 23, 2019 - Nov 10, 2021

No feedback given

Private earnings
Rating is 1.4 out of 5.
1.40 Mar 15, 2021 - Mar 16, 2021

"Michael is a great guy and was always available. Besides that, everything was NOT as expected. The salary presented at the beginning was for a month (300 USD), even though I've specified it as a WEEKLY payment of 350 USD when submitting a proposal to the job. That's for 3-4 hours per day, Monday-Sunday. That's not what I expected and unfortunately can't work for that low. A good piece of advice is to specify that they only want to offer 300 USD per month for around 84-112 hours per month (that's a rate of 3.5 USD / 2.67 USD per hour) and unfortunately I won't work for that low. Good luck in the future and I wish you all the best!"

Private earnings
Rating is 5 out of 5.
5.00 Dec 16, 2020 - Feb 26, 2021
Private earnings
Rating is 5 out of 5.
5.00 Oct 12, 2020 - Dec 2, 2020

"Terrific! George is a customer-service Rockstar! He did a fantastic job of helping our clients. He is very thorough and competent. Will hire again. Five-star rating! ★★★★★"

"Thank you so much for these kind words. I really loved working with you!"

Private earnings
Rating is 1 out of 5.
1.00 Jun 21, 2020 - Jun 23, 2020

"he delete all emails and clean the Trash"

Private earnings
Feb 20, 2020 - Jun 13, 2020

No feedback given

Private earnings
Rating is 4.6 out of 5.
4.60 Jan 30, 2020 - Feb 12, 2020

"Thanks George for your positive attitude and always willing to contribute!"

Private earnings
Rating is 4.7 out of 5.
4.70 Nov 26, 2019 - Feb 5, 2020

"George was great. Would highly recommend him."

Private earnings
Rating is 5 out of 5.
5.00 Apr 16, 2019 - May 5, 2019
Private earnings
George C. has more jobs. Create an account to review them

Skills

As Needed - Open to Offers

Browse similar freelancers

Sign up to discuss your project with George C.