Prince Johnvi F.

Technical Support /Graphic Designer

Worked with Microsoft Answer Desk for more than 6 years under Sutherland Global Services. Started as a Level 1 support, got promoted as a Level 2 escalations and after a year got promoted as a Subject Matter Expert . Mainly assisted customers having issues with Outlook connectivity, download, installation ,activation, launching, closing and how-to's. Supported suites Microsoft Office 2003-365 and with an in-depth knowledge with Microsoft Onedrive integration and services.

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