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Chandana C. Status: Offline
Kolkata, India
100% Job Success
Top Rated Plus

Creative/SEO Writing, Editing, Customer Service, Data Entry & Research

Greetings! As a versatile professional with a multifaceted background, I have a proven track record of successfully contributing to multiple roles and responsibilities. I offer professional content-related services in areas such as creative writing, SEO writing, copywriting, data entry/research, proofreading, and editing. From web content, articles, and blogs to product descriptions, product reviews, ad texts (coupons), campaign texts, PR articles, marketing emails, business emails, and more - I have expertise in creating different content formats tailored to the specific needs of my clients. My editorial scope includes refining academic essays, author submissions, SEO content, business correspondence, resumes, etc., for clarity, readability, flow, and accuracy (grammar and factual). With over a decade of operational experience behind me, I come with a deep understanding of business processes and related aspects such as client management, quality control, risk identification, and end-user satisfaction. This understanding has significantly influenced my writing, enabling me to craft compelling content that is aligned with business objectives. My rich background in customer service makes me adept at customer-centric writing that is positive, respectful, and meaningful. A brief but impactful stint in telemarketing has further honed my persuasion skills and my ability to convert leads into sales - competencies that allow me to produce action-oriented, persuasive content. Using compelling narratives to simplify complex concepts is my forte, and I can seamlessly integrate into organizational workflows, work effectively with teams, and hit targets consistently. Having catered to a diverse portfolio of clients, I have also developed a strong capability to adapt to unique needs, and I can adjust my writing to match the style and tone of different industries and genres. ⭐️ Areas of Expertise: ✅ 14+ years of professional experience in Customer Service, Finance, IT Service Desk, and Training domains ✅ 7+ years of freelance content writing experience across diverse content formats such as: ★ SEO content writing that helps boost online visibility and site rankings ★ Web content creation that attracts visitors and leaves a positive impact on them ★ Copywriting that packs a punch and leaves readers craving for more ★ Product description writing that evokes buyers' emotions and imagination and empowers them to make informed purchasing decisions ★ Coupon writing that helps savvy online shoppers make smart purchasing decisions and save money ★ Email writing that connects, informs, and inspires action ★ Product reviews that shine a spotlight on the best of the best (emphasizing specific USPs, competitive advantages etc.) ★ Blogs that engage, entertain, educate, and enlighten readers ★ Guest review responses that not only turn happy guests into loyal customers but reassure unhappy customers about remedial actions for a superior guest experience for future visitors ★ Editing and proofreading that transforms rough drafts into polished gems ⭐️ What Do I Bring to the Table? ✨ Rich exposure to diverse industries such as Travel, Fashion, Health & Beauty, and Tech 🌍 Experience working with clients from different geographies like APAC, EMEA, and the Americas 👩‍🏫 Experience working as an online ESL teacher 🔎 Sound understanding of SEO principles ✍️ Strong editing and proofreading capabilities 🔧 Familiarity with AI content, research, writing assistant, and team collaboration tools 📈 Proficiency in MS Word, Excel, and PowerPoint ⏰ Commitment to delivering high-quality output within agreed deadlines 🔄 Established track record of successful collaborations and repeat clients ⭐️ Key Strengths: 🔬 In-depth research skills 📝 Creativity & versatility to write on diverse topics 💬 Excellent communication & collaboration skills ⌛ Strong time management & organizational skills 💡 Problem-solving & multitasking capabilities 🔍 Attention to detail ✅ Passion for accuracy 👁️ Eye for quality 💪 Adaptability & resilience A self-starter and self-motivated individual, I can work effectively as part of a team or independently, even in remote settings. My ability to multitask, coupled with effective time management and organizational skills, enables me to prioritize tasks efficiently and produce high-quality work within established timeframes. I believe that proactive communication can help tackle any challenges head-on, and top-quality work merits fair compensation. If you entrust me with your project, expect nothing less than originality, keen attention to detail, high-quality output, and punctual submission. Thank you for checking out my profile. I'm thrilled to assist you in shaping your ideas and boosting your business with SEO-optimized, captivating content. If you're interested in collaborating, send me a message, and let's get started on a mutually rewarding and productive partnership. 🙂 Best, Chandana
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