Melanie G.
WolverhamptonUnited Kingdom
100% Job Success

Experienced Technical Writer and Documentation Specialist.

I specialize in transforming complex technical information into user-friendly documentation. I enjoy the challenge of learning a new application running it through it paces while creating user friendly documentation. My career has taken me through several roles that inform my documentation process – IT trainer, Business Analyst, UAT lead, System administrator, Helpdesk – these experiences help me to create thorough documentation that anticipates the needs of the client and user. I will help you to: - • Support learners by creating engaging, concise documentation - User/reference guides, workbooks, manuals, SOPs, FAQs and eBooks. • Secure user engagement through training, documentation, communications etc. • Conduct a review or test of your application to identify any gaps in your documentation/processes. Have a new project? Let's schedule a brief call to discuss how I can meet your specific project requirements

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  • Instruction Manual
  • Tutorial
  • User Manual
  • Process Documentation
  • Scriptwriting
  • User Guide Writing
  • ChatGPT

Get started working with Melanie quickly with these predefined projects.

Get started working with Melanie quickly with these predefined projects.

You will get an eBook - well researched and written in a clear and engaging style

From $90
5 days delivery

You will get Clear and concise User Manuals, Reference Guides, SOPs

From $250
1 day delivery