Marian Racile F.
Bacolod CityPhilippines

Customer Service & Tech Support, Guest Specialist Tier 2

PROFILE * I have 16 years of experience in the BPO industry. * I have gained extensive experience in troubleshooting phone cable and internet, explaining bills processing payments, and upselling. resolving issues, and providing exceptional service. * With excellent communication and organizational skills. * Computer literate, a team player, can cope well under pressure, ability to prioritize tasks, determined, trustworthy. CAREER OBJECTIVE * To obtain a position as a trainee in your company that will help me to improve my skills and abilities in exercising my duties and responsibilities. PERSONAL STATEMENT * I have a warm, friendly personality that people relate to and I show strong character. I believe in cooperation, a positive working environment.

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