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Andersen Y. Status: Offline
San Francisco, United States
100% Job Success

Email management, Workflow mgmt, and automation expert (FrontApp)

I've spent the last 9 years working in the technology industry for large enterprises like Oracle and high-growth startups like FrontApp. As a high-performing generalist, I've had the opportunity to build a multi-disciplinary background by being a part of many functions within these companies: professional service, support, customer success, sales, product, and operations. I've spent the last 6 years working at FrontApp as a Solutions Engineer and Customer Success Manager. I've consulted with hundreds of companies to identify their communication pain points and offer workflow solutions and automation to help them achieve their business goals. If you need a professional product expert to help you with your Front implementation, please reach out! Experienced in: Ticketing Solutions (Freshdesk, Zendesk, FrontApp or Front), GSuite, Microsoft Administration, CRM Solutions (Salesforce, Hubspot), Marketing Solutions (Mailchimp, Hubspot), Workflow builders (Zapier), Forms (Google Form, Typeform), presentation building and design, and more.
Work history
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Skills

Skills

  • Email Communication
  • Zapier
  • Time Management
  • Typeform
  • Email Support
  • Customer Support
  • Technical Writing
  • Process Improvement
  • Product Knowledge
  • Data Entry
  • Communication Etiquette

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