Christenn Suzanne C.

Christenn Suzanne C.

Cagayan de OroPhilippines

Expert in Customer Service

I am a customer service supervisor who interact with my direct reports and we interaction as well with customers to handle complaints, process orders, and provide information about an organization’s products and services. I'm experienced in effective coaching sessions with my direct reports on their performance on a regular basis to ensure performance metrics are met and exceeded. I can identify performance related issues, develop an action plan for improvement, implement corrective action plan.

Skills

Christenn Suzanne C.

Christenn Suzanne C.

Cagayan de OroPhilippines

Expert in Customer Service

Specializes in
I am a customer service supervisor who interact with my direct reports and we interaction as well with customers to handle complaints, process orders, and provide information about an organization’s products and services. I'm experienced in effective coaching sessions with my direct reports on their performance on a regular basis to ensure performance metrics are met and exceeded. I can identify performance related issues, develop an action plan for improvement, implement corrective action plan.

Skills

More than 30 hrs/week