Velma P.

Velma P.

San AntonioTX

Customer Service & Tech Support | Microsoft Office, Office Design

Resourceful Customer Relations/Administrative associate who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot and resolve issues quickly. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Highlights of Qualifications * Eighteen years of customer service experience in a retail and call center environment. * Three years of supervising experience as a Team Lead in a call center for retail payment solutions. * High level of knowledge of the Internet, Microsoft Office, and other basic computer software. * High level of experience maintaining and organizing manager's schedule/calendar. * Independent and solid team member with excellent customer service ability.
Velma P.

Velma P.

San AntonioTX

Customer Service & Tech Support | Microsoft Office, Office Design

Specializes in
Resourceful Customer Relations/Administrative associate who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot and resolve issues quickly. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Highlights of Qualifications * Eighteen years of customer service experience in a retail and call center environment. * Three years of supervising experience as a Team Lead in a call center for retail payment solutions. * High level of knowledge of the Internet, Microsoft Office, and other basic computer software. * High level of experience maintaining and organizing manager's schedule/calendar. * Independent and solid team member with excellent customer service ability.
More than 30 hrs/week