Maximiliano V.

Airline Duty Manager - International Customer services expert

According to my skills, experience, and enthusiasm, I would define myself as a highly qualified customer service professional with significant experience gained in both the public and private sectors. I’m seeking a position within an innovative organization, one that could provide the potential for growth and development within the customer service manager role. I have excellent management, interpersonal communication, and organizational skills and am able to work at any level of demand, capable of addressing the needs of a wide audience of people, increasing business, and developing opportunities by clarifying information for customers and employees, wide experience in travel related service products, providing over 28 years customer service experience in United Airlines and Air Canada, starting in Caracas Venezuela, Buenos Aires Argentina, and continuing up to date at Charlotte international airport U.S.A, serving over 1000 customers a day, adapted to a wide variety of office supervisory and customer service duties, ability to handle complex technical processes and computer reservation systems, with the necessary attributes to impact a team as a leader and valuable contributor, and to fluently communicate in both English and Spanish.


  • Customer Experience
  • Security Management
  • Customer Engagement