Ian Paul F.
Caloocan CityPhilippines
100% Job Success

Customer Service and Technical Support

I've been in corporate for almost 5 years now and I've been convinced by my friend to try out freelancing because it would suit me better. First of all, I'm a gamer and loves doing my work using any computer or the computer I've built myself. I've handled customer service and technical support since I've started working and it feels so good whenever I connect with users and am able to help them out with their concerns. I strongly believe that anything can be learned as long as you have the "want" to learn it. I've tried learning basic photo and video editing with my PC and loved it. I would love to explore more but I'm also open to learning and mastering different things. I'm inspired to learn a lot of different stuff because I know I can use them on different things and times one day.

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Skills

  • Email Support
  • Jira
  • Ticketing System
  • Email Communication
  • TSR
  • Product Knowledge