Samardeep K.
DelhiIndia

Technical Support Specialist

Senior Technical Consultant with a strong focus on forging enduring partnerships with organizations. Boasting more than 5 years of proficiency in technical support, operations, and project management. Adept at tackling diverse technical issues, optimizing workflows, and deploying tailored solutions. Experienced in handling migrations, collaborative tools, and providing user training. Recognized for excellent stakeholder communication, effective problem resolution, and a track record of consistently completing projects on budget and on schedule. Important points: * More than five years of IT expertise as a Senior Technical Consultant * Focus on IT infrastructure and system enhancement * Proficient in leveraging statistical analysis to improve systems and operations * Excellent communication abilities for impactful stakeholder interaction * Demonstrated success in addressing business challenges and capitalizing on growth opportunities * Specialized in helpdesk administration, offering strategic technical advice, and conducting client needs evaluations * Proficiency in network configuration and risk mitigation * A track record of consistently optimizing systems, achieving KPIs, and overseeing project delivery * Broad background in IT consulting and outsourcing * Respected driver of positive organizational transformation and excellence.
Skills

Skills

  • Technical Support
  • Tech & IT
  • Technical Project Management
  • Server
  • Microsoft Azure Administration
  • Backup Administration
  • Information Technology