Christopher R. Status: Offline
Santo DomingoDominican Republic
100% Job Success
Rising Talent

Virtual Assistant

A very warm welcome to my profile! 👨🏻‍💻 I am an experienced Tech savvy Multilingual Virtual Assistant and Social Media manager who has been working with international clients B2B - B2C for over 4 years. I'm an engaging individual who is always willing to assist, I am full of patience and other good values such as responsibility, confidentiality and respect. I am a highly motivated person who works with passion and professionalism who has more than 3 years as a Customer Service Specialist and Client Intake. I am committed to learning and growing continuously, I have STRONG interpersonal skills in both English and Spanish as well as soft skills which make me a great fit. I am an expert in the following: 📊 Customer management and Support for e-Commerce. - Email (Zendesk) - Chat (Talk.to Live chat, Slack) - Social Media Management (Brightsocial, Prospect Rocket) - Order Fulfilment - Voice Customer Satisfaction - Appointment setting - Community Management (Content planning and creation and using tools such as Trello, Asana, Canva, Notion, Motion, Creator Studio and Gumroad, Monday.com) - Copywriter - General customer service and support. - Shopify -Etsy 🗄️Admin work - G-suite ( Google docs and Google Spreadsheets) - Data Entry (Excel, Google sheets) -Microsoft Office (Excel, Word, PowerPoint and Publisher) - Leads intake - Internet Researcher - File Conversion (PDF to WORD, JPG to NPG, PDF to SVG) -ClickUp - ChatGPT - Gamma AI - Read AI 📇Translation and Interpretation - Consecutive Spanish Medical Interpreter - Consecutive over-the-phone Spanish Interpreter - Website and blog translator - General translations and Transcriptions - Documents translator I would love to hear more about your set goals, offer you my assistance and obtain favorable and valuable results together.
Work history

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Skills

Skills

  • Microsoft Office
  • Data Entry
  • Ecommerce Order Fulfillment
  • Consecutive Interpreting
  • Translation
  • Social Media Content Creation
  • Social Media Marketing
  • Customer Support
  • Over-the-Phone Interpreting
  • Administrative Support
  • Social Media Management
  • Ecommerce Support
  • Digital Marketing
  • ChatGPT
  • Customer Service