Jasmin M.
Santa Ana, El Salvador
100%
Job Success
Top Rated Plus
Bilingual Customer Success Manager & Technical Support.
$25.00/hr
Hello, Thank you for taking a look at my Top-Rated Upwork Profile
I've been working in the customer service industry for more than 10 years. During my career, I have worked for different call centers as a customer service representative, Sales specialist, and Quality Assurance agent. I've become very experienced in handling day to day queries and building relationships with customers
I have the proper computer software knowledge in Windows Operating Systems, and different CRM tools, such as Zendesk, Pipedrive, Salesforce, Appfolio, Asana, Stripe, Basecamp, Tookan, Jira and some others
I'm a creative problem solver that always makes sure to understand client's issues.
I fully understand the importance of Customer Care, and you can rest assured that I will always work in line with the highest guidelines and do everything possible to minimize repeat customer problems or complaints.
Work History
Looking for non-native English speakers (A2/B1/B2/C1/C2 level) to pass the English speaking test
5.00
Feb 1, 2021
-
Feb 7, 2021
Private earnings
Need someone to do Customer Service on Instagram and Facebook
Dec 1, 2019
-
Jan 2, 2020
No feedback given
Private earnings
Customer Support - Online learning company looking for experienced customer service representatives
5.00
Dec 16, 2019
-
Dec 31, 2019
"Jasmin was an incredible addition to our holiday support team! She not only answered a large number of tickets, but she did so with a very high satisfaction score! She was very dependable, communicative, and resourceful. We hope to have an opportunity to work with her again!"
Private earnings
Earn 3 USD in 15 minutes
5.00
Nov 23, 2019
"Excellent!"
Private earnings
SUBSCRIPTION TEST: EL SAVADOR
5.00
Sep 13, 2019
-
Oct 14, 2019
Private earnings
SUBSCRIPTION TEST
5.00
Aug 23, 2019
Private earnings
Subscription Testing LATAM
5.00
Mar 20, 2019
-
Apr 2, 2019
Private earnings
Subscription Testing in El Salvador
5.00
Nov 29, 2018
-
Dec 12, 2018
Private earnings
The quickest $5 you'll ever make
5.00
Jun 15, 2018
-
Jun 16, 2018
"Great work, thanks!"
Private earnings
Subscription Testing in El Salvador
Apr 6, 2018
-
Jun 16, 2018
No feedback given
Private earnings
Support/Sales Associate Needed to Respond to Inbound Queries
Sep 30, 2019
-
Present
Job in progress
Private earnings
Jasmin M. has more jobs. Create an account to review them
Skills
Jasmin M.
Santa Ana, El Salvador
100%
Job Success
Top Rated Plus
21
Total Jobs
11,850
Total Hours
View profile
All work
Bilingual Customer Success Manager & Technical Support.
Specializes in$25.00/hr
Hello, Thank you for taking a look at my Top-Rated Upwork Profile
I've been working in the customer service industry for more than 10 years. During my career, I have worked for different call centers as a customer service representative, Sales specialist, and Quality Assurance agent. I've become very experienced in handling day to day queries and building relationships with customers
I have the proper computer software knowledge in Windows Operating Systems, and different CRM tools, such as Zendesk, Pipedrive, Salesforce, Appfolio, Asana, Stripe, Basecamp, Tookan, Jira and some others
I'm a creative problem solver that always makes sure to understand client's issues.
I fully understand the importance of Customer Care, and you can rest assured that I will always work in line with the highest guidelines and do everything possible to minimize repeat customer problems or complaints.
Work History
Looking for non-native English speakers (A2/B1/B2/C1/C2 level) to pass the English speaking test
5.00
Feb 1, 2021
-
Feb 7, 2021
Private earnings
Need someone to do Customer Service on Instagram and Facebook
Dec 1, 2019
-
Jan 2, 2020
No feedback given
Private earnings
Customer Support - Online learning company looking for experienced customer service representatives
5.00
Dec 16, 2019
-
Dec 31, 2019
"Jasmin was an incredible addition to our holiday support team! She not only answered a large number of tickets, but she did so with a very high satisfaction score! She was very dependable, communicative, and resourceful. We hope to have an opportunity to work with her again!"
Private earnings
Earn 3 USD in 15 minutes
5.00
Nov 23, 2019
"Excellent!"
Private earnings
SUBSCRIPTION TEST: EL SAVADOR
5.00
Sep 13, 2019
-
Oct 14, 2019
Private earnings
SUBSCRIPTION TEST
5.00
Aug 23, 2019
Private earnings
Subscription Testing LATAM
5.00
Mar 20, 2019
-
Apr 2, 2019
Private earnings
Subscription Testing in El Salvador
5.00
Nov 29, 2018
-
Dec 12, 2018
Private earnings
The quickest $5 you'll ever make
5.00
Jun 15, 2018
-
Jun 16, 2018
"Great work, thanks!"
Private earnings
Subscription Testing in El Salvador
Apr 6, 2018
-
Jun 16, 2018
No feedback given
Private earnings
Support/Sales Associate Needed to Respond to Inbound Queries
Sep 30, 2019
-
Present
Job in progress
Private earnings
Jasmin M. has more jobs. Create an account to review them
Skills
Hours per week
Less than 30 hrs/week