Rose Caroline M.
Iloilo, Philippines
100%
Job Success
Virtual Assistant
$10.00/hr
Having worked as an Appointment Setter/Virtual Assistant for various campaigns, I have honed my skills in efficiently scheduling appointments and maintaining a high level of client satisfaction. I am adept at using various software and CRM systems to manage appointments, track customer interactions, and streamline the scheduling process. I have consistently achieved and exceeded targets, demonstrating my ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
Here are some key qualifications and strengths that I bring to the position:
Exceptional Communication: I possess excellent verbal and written communication skills, allowing me to engage with clients professionally and persuasively. I am adept at active listening, understanding customer needs, and effectively communicating the benefits of our services.
Strong Organizational Skills: With a keen eye for detail and strong organizational abilities, I can efficiently manage multiple calendars, prioritize appointments, and ensure all necessary information is accurately recorded and communicated.
Customer Focus: I am dedicated to providing exceptional customer service and always strive to exceed customer expectations. I am patient, empathetic, and skilled at handling customer inquiries and concerns with professionalism and tact.
Proactive Approach: I am a self-motivated individual who takes initiative and thrives in a dynamic work environment. I am quick to learn new systems and processes, and I am always seeking ways to improve efficiency and productivity.
Work history
Work history
Virtual Assistant to help with messaging and appointment setting
Oct 30, 2023
-
Feb 24, 2024
"Carol is extremely efficient with her time and trustworthy. Very friendly and speaks very fluent English."
Private earnings
Virtual Assistant (Inbound/Outbound Calls, Emailing, Appointment Setting)
Jul 28, 2023
-
Oct 23, 2023
Private earnings
Great Appointment Setter Wanted - Insurance Agency
Oct 22, 2022
-
Jul 26, 2023
"She did a very good job and her reporting after the calling sessions was very detailed."
Private earnings
Participate in Zoom Meeting Lecture - 16/08/2021 - 7:00PM - 8:20PM AEST
Aug 16, 2021
-
Feb 17, 2023
No feedback given
Private earnings
Appointment Setter (Insurance)
Jun 16, 2021
-
Feb 17, 2023
No feedback given
Private earnings
Customer Service, Order Management, Sales: Custom Jewelry Team (TBD)
Apr 26, 2021
-
May 10, 2021
Private earnings
Customer Service
Feb 24, 2020
-
Present
Job in progress
Private earnings
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Skills
Skills
- Telemarketing
- Customer Service
- Outbound Sales
- Social Media Management
- Online Chat Support
- Document Review
- General Transcription
- Phone Communication
- Account Reconciliation
- Logistics Management
- Customer Support
- Cold Call
- Report