Kenn T.

Kenn T.

Las PinasPhilippines
Job Success
Top Rated

Customer Service Expert | Real Estate Professional | Virtual Assistant

Hi! I'm an expert in Marketing, Real Estate, and Customer Service. I am keen on languages, especially English because it's my second native language. I'm interested in Business Management, in Customer Relations Management as well as in Stocks or any data analytics. I have experience working as a Customer Support Agent for Amazon, Property Investment Consultant in 2 of the most well known Real Estate Companies here in Philippines, and worked as an intern for Ford Group Philippines. I'm a hardworking and reliable freelancer with strong analytical skills. I guarantee excellent communication skills both verbal and written. I've been working for a long time with: -Microsoft Office; -Selling; -Google Sheets; -Online Marketing; -Data Analytics; -Web Research; I can work with Excel, Word and others editors easily too. If you have any proposals please contact me . Thank you for your attention!
Rating is 1.3 out of 5.
1.30 Aug 31, 2020 - Oct 13, 2020

"Our experience with Kenn, he can talk the walk to keep the bill clock running, but cannot walk the talk. Needs to learn to focus, and to be professional in his dealings, learn to underpromise and overdeliver, learn to make delivery committments and keep them, learn to work with others as a team and at times that work for other team members towards a result. Very disappointed in experience with Kenn, and he soaked up a lot of team members time "learning" at our cost and when time to deliver came, despite many opportunities given, and extra assistance given, nothing real to show for it, and committment and focus was poor.. (we will jettison his work and start afresh with a new person)."

"Peter's statements are very misleading. He's telling me to walk the talk and be professional in my dealings but he didn't even walk his talk when he told me he'll return the original rate of 5.50usd/hr after a 2 week training period that I only finished in 2 days. He also told me I should learn to "underpromise and overdeliver" when I accomplished the 2 week training period for 2 days only. He also told me to "learn to work with others as a team" when I was doing the work of his Operations Manager who was away 85% of the time? He also said that "nothing real to show for it" When my work was only reflected through the work of his Operations Manager who was doing the faulty work in the first place. So why would they "jettison" my work if it's content done by his Operations Manager in the first place. Peter McCaughan is a very unprofessional client here in Upwork and I'm not the first freelancer that had a terrible experience working for them. Kindly refer to the comments, other freelancers left on his profile and you will see a pattern. Thank you."

Private earnings
Jul 1, 2020 - Jul 17, 2020

No feedback given

Private earnings

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Portfolio

Pics
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The Level of Customer Awareness of Café Cinaburo
The Level of Customer Awareness of Café Cinaburo
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Kenn T.

Kenn T.

Las PinasPhilippines
Job Success
Top Rated
3
Total Jobs
3,473
Total Hours

View profile

Customer Service Expert | Real Estate Professional | Virtual Assistant

Specializes in
Hi! I'm an expert in Marketing, Real Estate, and Customer Service. I am keen on languages, especially English because it's my second native language. I'm interested in Business Management, in Customer Relations Management as well as in Stocks or any data analytics. I have experience working as a Customer Support Agent for Amazon, Property Investment Consultant in 2 of the most well known Real Estate Companies here in Philippines, and worked as an intern for Ford Group Philippines. I'm a hardworking and reliable freelancer with strong analytical skills. I guarantee excellent communication skills both verbal and written. I've been working for a long time with: -Microsoft Office; -Selling; -Google Sheets; -Online Marketing; -Data Analytics; -Web Research; I can work with Excel, Word and others editors easily too. If you have any proposals please contact me . Thank you for your attention!
Rating is 1.3 out of 5.
1.30 Aug 31, 2020 - Oct 13, 2020

"Our experience with Kenn, he can talk the walk to keep the bill clock running, but cannot walk the talk. Needs to learn to focus, and to be professional in his dealings, learn to underpromise and overdeliver, learn to make delivery committments and keep them, learn to work with others as a team and at times that work for other team members towards a result. Very disappointed in experience with Kenn, and he soaked up a lot of team members time "learning" at our cost and when time to deliver came, despite many opportunities given, and extra assistance given, nothing real to show for it, and committment and focus was poor.. (we will jettison his work and start afresh with a new person)."

"Peter's statements are very misleading. He's telling me to walk the talk and be professional in my dealings but he didn't even walk his talk when he told me he'll return the original rate of 5.50usd/hr after a 2 week training period that I only finished in 2 days. He also told me I should learn to "underpromise and overdeliver" when I accomplished the 2 week training period for 2 days only. He also told me to "learn to work with others as a team" when I was doing the work of his Operations Manager who was away 85% of the time? He also said that "nothing real to show for it" When my work was only reflected through the work of his Operations Manager who was doing the faulty work in the first place. So why would they "jettison" my work if it's content done by his Operations Manager in the first place. Peter McCaughan is a very unprofessional client here in Upwork and I'm not the first freelancer that had a terrible experience working for them. Kindly refer to the comments, other freelancers left on his profile and you will see a pattern. Thank you."

Private earnings
Jul 1, 2020 - Jul 17, 2020

No feedback given

Private earnings

Kenn T. has more jobs. Create an account to review them

Portfolio

Pics
Pics
The Level of Customer Awareness of Café Cinaburo
The Level of Customer Awareness of Café Cinaburo
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Testimonials

Endorsements from past clients

"Kenn is one of the most hard working person I know. He used to juggle work and school back in college. And true enough, he still does it now with his main work and his side projects he does non-stop. He's very reliable in being an employee and he'll be a great asset if ever any of you hires him."

Jin B. | Customer Service Associate
Bank
Jul 2020
Verified

"Kenn was a great colleague, even though we are in the same age I can feel the difference between our passion in learning and achieving our goals. He never wasted time, working while studying and all. We worked on a project for quite a while and I can say that his efforts were never abandoned or was dismayed by the challenges up ahead. His people skills were also great that is even the reason why he came up with the project, he wanted to test his skills. I am quite sure this is the reason why Kenn would like to be a part of upwork, to showcase himself. All our colleagues knows how Kenn works and we know that this is just the start."

Gage M. | Marketing Officer
Construction
Jul 2020
Verified