Dessalyn B.
Caloocan City, Philippines
100%
Job Success
Top Rated Plus
Customer Service,Billing Specialist,Virtual/Administrative Assistance
$15.00/hr
✅ Currently available for new contracts and ready to help you with your business.
I have 9 years of Customer Service Experience handling different types of account.
• Telecommunication
• Health Care (Provider Line)
• Streaming health app/website
• Telemarketing company (Billing Support)
• Telehealth Allergy Clinic
• Car Wash account
• Website testing
• Repair company
Little experience with Chargeback dispute through Stripe payment processor.
Hire Me.
I can guarantee high quality of work. I'm capable of multitasking, highly organized with excellent time management skills.
Expertise:
Inbound and Outbound Call Handling
Health Care Professional
Sales Specialist
Quality Evaluator
Provide 5 Star Customer Satisfaction
Multitasker
Time Management
Admin/Virtual Assistant
Outstanding skills in providing customer care
Management Skills
Active listening.
Tools:
Zendesk
LinkedIn
Zoom
Google Docs/Sheets
Intercom
ManyChat
Infusionsoft/Keap
Trello
Sticky.IO
Sendlane
Quickbooks Invoicing
Stripe
Hubspot
Shopify
Asana
Gorgias
Helpscout
Monday.com
Shipstation
Thinkific
Kajabi
Wordpress
Devices:
Laptop: Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz 2.59 GHz / Windows 11 Home Single Language
Installed Ram - 12.0 GB (11.8 GB usable)
System Type - 64-bit operating system, x64-based processor
PC: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz / Windows 10 Pro
Installed Ram - 8.00 GB (7.84 GB usable)
System Type - 64-bit operating system, x64-based processor
I am willing to learn anything new things and am a fast learner.
Let's connect!
Work history
Work history
Easy QA / Testing Job - All you have to do is play a game and get paid!
Aug 21, 2020
-
Apr 14, 2024
No feedback given
Private earnings
Customer Service - Ecommerce
Jan 11, 2024
-
Jan 28, 2024
"Pleasure working with Dessalyn."
Private earnings
CX Patient Support for U.S. Telehealth Clinic
Jun 14, 2022
-
Jan 23, 2023
Private earnings
Customer Service Zendesk
Jan 6, 2022
-
Jan 2, 2023
No feedback given
Private earnings
Call and Welcome Students Specialist
Mar 19, 2021
-
May 6, 2021
No feedback given
Private earnings
Immediate need – Customer support representative for an e-commerce platform
Dec 9, 2020
-
Dec 16, 2020
"Thanks Dessalyn!"
Private earnings
Customer Support Representative Needed for Ongoing CX Assistance
Jun 16, 2025
-
Present
Job in progress
Private earnings
Chief Help Desk Coordinator
Mar 17, 2025
-
Present
Job in progress
Private earnings
Digital (Help Desk) Email + Full Platform Support Manager/Coordinator
Nov 3, 2024
-
Present
Job in progress
Private earnings
Customer Support (Chat / Email) Remote Agent [Eng]
Aug 29, 2024
-
Present
Job in progress
Private earnings
Customer Support (Chat / Email) Remote Agent [English]
Feb 13, 2024
-
Present
Job in progress
Private earnings
Customer Support - After Hours
May 9, 2022
-
Present
Job in progress
Private earnings
Subscription Billing Client Specialist
May 6, 2021
-
Present
Job in progress
Private earnings
Customer Service for New Product Launch
Aug 13, 2020
-
Present
Job in progress
Private earnings
Dessalyn B. has more jobs. Create an account to review them
Skills
Skills
- Data Entry
- Zendesk
- Phone Communication
- Email Support
- Phone Support
- Online Chat Support
- HubSpot
- Inventory Report
- Quality Assurance
- Invoicing
- Accuracy Verification
- Quality Control
- Customer Service
- Administrative Support