Hebrew is a West Semitic language of the Afroasiatic language family. Culturally, it is considered by Jews and other religious groups as the language of the Jewish people, although other Jewish languages had originated among diaspora Jews, and the Hebrew language was also used by non-Jewish groups. wikipedia.org

English is a West Germanic language that was first spoken in early medieval England and is now a global lingua franca. wikipedia.org

Translation is the communication of the meaning of a source-language text by means of an equivalent target-language text. wikipedia.org

Social customer service is a form of customer support delivered via social media channels, such as Twitter, Facebook, and etc. that requires social agents to engage in conversations in a very public forum.

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. wikipedia.org

Phone technical support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods via telephone.