Angeli W.
Cayo, Belize
100%
Job Success
Top Rated Plus
Expert Customer Support Assistant | Customer Service Representative
$10.00/hr
With nearly a decade in the customer service industry, I pride myself on delivering outstanding results and creating a better experience for clients and customers alike. I possess an insatiable appetite to not only meet but exceed client expectations.
My experience includes:
✅ Email support on multiple CRM platforms
✅ Credit Repair knowledge
✅ Ticketing systems
✅ Phone support
✅ Employee training and supervision
✅ Developing FAQs and processes to increase team output
✅ Creating and conducting company meetings
✅ Onboarding and offboarding clients
✅ Provide client reports and account updates
✅ Order management
✅ Data Entry
And much more...
If you're tired of high turnovers or of employing individuals who give the bare minimum, Let's connect!
I look forward to discussing how we can grow together and how I can provide greater support and satisfaction for your customers. Customer satisfaction is, after all, my ultimate goal!
Best,
Angeli Westby
Professional Freelancer
Work History
Billing Support Specialist
5.00
Aug 15, 2022
-
May 9, 2023
"I know that at times it is very difficult to take an idea and manifest it, but Angeli always delivered above and beyond expectations. Not only is she extremely proficient, detail-oriented, and professional but her positive attitude really helped motivate the team. I am not someone who gives 5 stars easily, but this was well deserved."
Private earnings
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Skills
- CRM Software
- Management Skills
- Helpdesk
- vCita
- Ticketing System
- Email Support
- Training Materials
- Email Communication
- Keap
- Customer Satisfaction
- Slack
- Asana
- Administrative Support
- Customer Service
- Customer Onboarding