Jay R.
LondonUnited Kingdom

ServiceNow Architect & Certified Instructor/Trainer

A ServiceNow Architect/Principal Developer and Certified Senior ServiceNow instructor with 7+ years of experience in development with a range of applications; ITSM, ITAM, SAM, Knowledge, Discovery, Service Portal, GRC, VRM, Custom Apps and more. An exceptionally talented technical resource, who has quickly added value to every engagement he’s been involved with and established himself as the ‘go-to’ member of every engagement team. Worked with a multitude of organisations, delivered 30+ implementations across different industries. Certifications: - CSA - 5 CIS (ITSM, CSM, SIR, VRM, RC) - 6 Micro-Certifications - 2 Suite Certifications Certified Instructor/Trainer in: - ServiceNow Fundamentals - GRC Fundamentals - Vendor Risk Management - Risk and Compliance Implementation - Service Portal In addition to the above, I’ve been in the Consultancy / SaaS space for over 10 years, and also have a deep level of knowledge at both a Technical & Architect level with LivePerson


  • WordPress
  • API
  • Agile Project Management
  • ServiceNow
  • Scripting
  • API Integration
  • Training
  • RESTful Architecture
  • System Administration

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