Kayla M.
Universal CityTX

Customer Experience, Bilingual, Microsoft Office,

I am an Office Administrator with experience in Excellent Customer Service. ● Ability to perform multiple task simultaneously. ● Excellent Administrative skills. ● Completely Bilingual: (English and Spanish) ● Microsoft Office: Word, Excel, Powerpoint, Publisher, Access • Basic photo editing in proprietary software, as well as Photoshop • Desktop publishing in specialized software and in • MS Publisher • Copy writing Proofreading • General Office (Fax/File/Copy/Scan) • Multi-line phone reception • Customer Service • Accurate Data Entry • Create Records ● Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. ● Providing real-time scheduling support by booking appointments and preventing conflicts. ● Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. ● Screening phone calls and routing callers to the appropriate party. ● Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. ● Greet and assist visitors. ● Maintain polite and professional communication via phone, e-mail, and mail. ● Anticipate the needs of others in order to ensure their seamless and positive experience. ● Gathers and prepares information for the weekly highlights ● Maintains log of all purchase requests and provides purchase request numbers for all Education staff and the Director of Education and Training ● Coordinates or assists with the coordination of graduation ceremonies and awards assemblies ● Orders and maintains adequate supplies
Skills

Skills

  • Presentations
  • Office Design