Mary A.
Abuja, Nigeria
Bilingual Customer Service Specialist
$10.00/hr
A diligent Bilingual Customer Service Specialist with over 5 years of progressive working experience in the Customer Service and Communications fields. I am eloquent, empathetic to customers' queries and enquiry, patient and a great listener with adequate hands-on experience in customer relationship management, local and international calling applications. I am able to resolve clients complaints as well as registering their technical issues.
I am capable of communicating vital information about company's product and services in a clear and ambiguous free channel to clients, guiding them in the purchasing processes, making product and service recommendations where demanded or necessary, maintaining a high level of customer satisfaction apart from executing designated tasks.
It is important in this field to take regular client interaction into practice so as to level the base for easy complaints comprehension and resolve disputes amicably.
I am thoroughly knowledgeable of Microsoft Office Suite as well as Internet Information Services.
Skills
- Health & Wellness
- Communication Skills
- Customer Service
- Client Management
- Media Monitoring
- Public Relations
- Project Management
- Audiovisual Translation
- Analytical Presentation
Mary A.
Abuja, Nigeria
Bilingual Customer Service Specialist
Specializes in$10.00/hr
A diligent Bilingual Customer Service Specialist with over 5 years of progressive working experience in the Customer Service and Communications fields. I am eloquent, empathetic to customers' queries and enquiry, patient and a great listener with adequate hands-on experience in customer relationship management, local and international calling applications. I am able to resolve clients complaints as well as registering their technical issues.
I am capable of communicating vital information about company's product and services in a clear and ambiguous free channel to clients, guiding them in the purchasing processes, making product and service recommendations where demanded or necessary, maintaining a high level of customer satisfaction apart from executing designated tasks.
It is important in this field to take regular client interaction into practice so as to level the base for easy complaints comprehension and resolve disputes amicably.
I am thoroughly knowledgeable of Microsoft Office Suite as well as Internet Information Services.
Skills
- Health & Wellness
- Communication Skills
- Customer Service
- Client Management
- Media Monitoring
- Public Relations
- Project Management
- Audiovisual Translation
- Analytical Presentation
Hours per week
More than 30 hrs/week