"I've worked with Lucy for 10 years. She was first hired as a writer, and quickly proved her value, taking on editor and management roles. Her flair for language has been praised by our clients, and her contribution significantly contributed to our growth. Lucy can deliver top notch articles herself, and manage bigger volumes, supervising freelancers. Lucy has a superior sense of responsibility and ability to deliver as promised. Her approach to project management has helped me and the rest of the team stay accountable. As a role model in professionalism, she has been an inspiration to the rest of her team. She excels in coaching new recruits, and guiding existing team members through change processes."