Karen Q.
Buenos Aires, Argentina
100%
Job Success
Top Rated Plus
Virtual Assistant / Customer Support Specialist / Community Manager
$15.00/hr
As a bilingual freelance journalist with extensive training in English from my studies in Ireland, I specialize in delivering outstanding services in both English and Spanish.
I launched my career as a writer and translator focused on Spanish content, refining my skills in crafting and editing SEO-optimized articles that engage and inform.
Over the years, I have broadened my expertise to include Virtual Assistant services, leveraging a variety of online tools to manage tasks such as social media management, data organization, translations (from English to Spanish), SEO, document handling, and more.
In my role as a Community Manager, I have successfully managed social media platforms including Facebook (personal profiles, pages, and groups), Instagram, Twitter, Tumblr, LinkedIn (both personal and business profiles), and YouTube channels, driving engagement and fostering community.
As a Customer Service Specialist, I have provided support to numerous organizations and businesses, primarily in Spanish. Recently, I have expanded my services to include English-speaking clients through ticketing systems like Freshdesk, Help Scout, and Zendesk.
I am a native Spanish speaker, fluent in English, and I also possess a basic understanding of Italian and Portuguese.
I invite you to review my clients' feedback and performance results. Please feel free to reach out if you would like to learn more about my professional background.
Work history
Work history
Técnico de soporte de producto a clientes, en remoto.
Mar 4, 2022
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Apr 8, 2025
"Karen has been an exceptional support professional for three years, demonstrating consistent dedication, reliability, and expertise throughout her tenure. She quickly learns and adapts, providing thorough and efficient assistance that…
Private earnings
SOCIAL COMMUNITY MANAGER SPANISH
Aug 9, 2012
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Feb 15, 2022
No feedback given
Private earnings
Admin
Mar 21, 2019
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Feb 15, 2022
No feedback given
Private earnings
Spanish-Speaking Virtual Assistant
Dec 21, 2019
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Oct 12, 2021
Private earnings
Programa Afiliación
May 27, 2019
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Jul 4, 2019
Private earnings
Asistente Personal
May 19, 2014
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Aug 28, 2018
No feedback given
Private earnings
Organization and support for job and work descriptions
Dec 20, 2014
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Aug 28, 2018
No feedback given
Private earnings
Spanish Personal Assistant - No more than 3$/hour
Jun 14, 2014
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Aug 28, 2018
No feedback given
Private earnings
Spanish-speaking VA
Aug 22, 2018
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Aug 23, 2018
Private earnings
Spanish Instructor Community Operations
Mar 26, 2018
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Jul 18, 2018
"Karen is very reliable, willing to learn new things to expand the scope of her projects."
Private earnings
Part-Time Spanish Customer Support
Jun 30, 2014
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Present
Job in progress
Private earnings
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Skills
Skills
- Email Support
- Online Chat Support
- Spanish
- English
- English to Spanish Translation
- Administrative Support
- Helpdesk
- Customer Experience
- Ticketing System
- Customer Service
- Customer Support
- Content Management