Karen Q.
Buenos AiresArgentina
100% Job Success
Top Rated Plus

Virtual Assistant / Customer Support Specialist / Community Manager

As a bilingual freelance journalist with a year of English studies in Ireland, I am adept at providing exceptional services in both English and Spanish. My career began as a writer and translator in the Spanish language, where I focused on crafting and editing SEO-optimized articles. Over time, I expanded my skillset by offering Virtual Assistant services. I have utilized various online tools to complete tasks related to social media, data management, translations (from English to Spanish), SEO, document management, and more. My experience as a Community Manager includes managing social media platforms such as Facebook (personal profiles, pages, and groups), Instagram, Twitter, Tumblr, LinkedIn (personal and business profiles), and YouTube channels. In my role as a Customer Service Specialist, I have supported numerous organizations and businesses, primarily in Spanish. In recent years, I began providing these services in English through ticketing platforms like HelpDesk. As a native Spanish speaker and fluent English speaker, I also have a basic understanding of Italian and Portuguese languages. Please take a moment to review my clients' feedback and test results. Feel free to contact me for further information about my professional background.

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Skills

  • Email Support
  • Spanish
  • English
  • English to Spanish Translation
  • Customer Experience
  • Ticketing System
  • Content Management