Neil Adam M.
San PedroPhilippines

Project Management | Process Documentation | General Admin

Hi there! I am a diligent customer service expert specializing in quote processing, order management, records management, and timely customer communications. I am also experienced in stock keeping, invoice and receipt management, and cash register management which I gained during my stint as a front-of-house staff at a burger store in Australia. Plus, I have 5+ years of experience in process writing, project documentation, and crafting of user manuals and training guides! What can I offer? ✨Clear-cut stakeholder communications (voice, email, and other platforms) ✨Inventory management and stock replenishment ✨Preparation and maintenance of operational reports ✨Proficient use of Google Suite ✨Systematic task organization via Workflowy, Airtable, Trello ✨Coordination of activities among highly-diverse stakeholder groups ✨Order encoding, processing, and contract generation via ERP systems such as Ostendo ✨Crafting of engaging communication and training materials via Miro, Canva, and other tools ✨Project management and change management ✨Data visualization via Tableau I take pride in having a growth mindset - I am eager to learn new things, think outside the box, and learn new ways to keep my clients engaged and satisfied. I work with very minimal supervision, and I persevere to ensure that deliverables are accomplished on time. I am equipped to serve you at my best! ✅ I have a fast and reliable internet connection (+50 Mbps) ✅I have a durable, hardworking laptop ✅I have my own workspace that is conducive to focused and high-quality work! Looking forward to working with you!

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Skills

  • ERP Software
  • Email Communication
  • Order Management
  • Inventory Management
  • Request for Quotation
  • Status Reports
  • Filing
  • Process Documentation
  • Tableau
  • Training Materials