Ogberaha  H.
SurulereNigeria
100% Job Success
Rising Talent

Customer Support Specialist with Email & Chat Support / Virtual Asst.

Closed over 500+ tickets with high rating 🎯 Generated over 5000 leads 🎯 Closed over $5k in sales 🎯 Welcome to my profile! If you're seeking a customer support specialist who can elevate your customer service to new heights, then your search ends here. I'm Halle, a driven and passionate professional committed to providing exceptional support that goes above and beyond expectations. With a strong background in customer support roles, I have developed excellent communication skills and a natural ability to build strong relationships with customers. Whether it's through phone, email, or chat support, I excel at connecting with customers on a personal level, establishing trust, and delivering high levels of satisfaction and loyalty. Throughout my career, I have demonstrated a strong commitment to excellence, constantly striving to solve complex issues and provide creative solutions that drive positive outcomes. I thrive in fast-paced environments, where I can think on my feet and adapt to changing circumstances. I am always eager to identify process improvements and streamline workflows, aiming for optimal efficiency and customer satisfaction. Here are some key highlights of my profile: ♦️4 years of experience in customer support roles, serving diverse industries. ♦️Proven track record of achieving significant improvements in customer satisfaction ratings, response times, and resolution rates. ♦️Proficient in various customer support tools and CRM systems, including Salesforce, Zendesk, HubSpot, etc. ♦️Exceptional soft skills, such as strong communication, empathy, problem-solving, multitasking, teamwork, and adaptability. ♦️Passionate about continuous learning and professional growth, staying updated with the latest trends and best practices in customer support. I'm open to exploring new opportunities and connecting with like-minded professionals. If you're interested in taking your customer service and support to the next level, let's connect and discuss how we can achieve success together. 🚀 🚀

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Skills

  • Email Communication
  • Communication Skills
  • Project Management
  • Telemarketing
  • Multitasking
  • Problem Solving
  • Interpersonal Skills
  • Appointment Setting
  • Relationship Management