Peter M.
NairobiKenya
100% Job Success
Top Rated

Systems Support Administrator / Microsoft 365

For over 6 years I have worked as Systems Support Administrator and Front end web developer. I have hands-on experience in handling diverse system operations (installations, configurations, maintenance, administration, upgrade, network monitoring) in windows systems. I am a Cisco and Microsoft certified professional. I can excellently design, execute, configure and optimize IT infrastructures for effectiveness and highly performance. I am a good listener and an excellent communicator. I have experience and skills in the following; - Content Management Systems: WordPress, Joomla - Scripting Languages: PHP, HTML 5, CSS 3, Python - Windows Server OS: Server 2016/2012 R2/2008 R2/2003 - Exchange Server: Ms Exchange 2010, Ms Office 365 - Database Systems: MySQL, MSSQL 2008/2012 - CPanel: Email accounts creation, configuration & administration - Firewalls & Wireless Access Points; Cyberoam, SOPHOS, Ubiquiti, unifi & Dlink

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Skills

  • Office 365
  • Ticketing System
  • Microsoft Teams
  • Email Support
  • Troubleshooting
  • Windows 10 Administration

Testimonials

Endorsements from past clients

"I was Peter's Team Lead before becoming his Ops Lead. One thing that sets him aside for excellence is his exceptional ability to add the human touch when supporting customers. Peter is able to find that delicate balance between being an excellent technical advisor and a listener (a live agent and not some virtual assistant)."

Ifeoluwa A. | Consumer Operations Lead
Jul 2021

Verified