Nicolas A.
Tarlac CityPhilippines
91% Job Success

Rockstar VA | Senior Customer Service | E-commerce Maestro

🚀 Rockstar VA | Senior Customer Service | E-commerce Maestro | Team Leader | Growth Enthusiast Greetings, future collaborator! 👋 I'm your next indispensable asset - a seasoned professional with a decade of experience in crafting exceptional customer experiences, boosting sales, and leading high-performing teams. My passion lies in ensuring client satisfaction, and I thrive on delivering outstanding results that exceed expectations. Why Choose Me? 🎯 Detail-Oriented & Trustworthy: I'm wired to pay attention to the nitty-gritty details. Trust is the foundation, and I bring it in abundance. 🌐 Global Experience: With a background in international banking, I navigate diverse landscapes with ease, adapting swiftly to new challenges. 🚀 Results-Driven: Your success is my mission. I bring a track record of not just meeting but surpassing goals. Experience: ✨ Customer Service Maestro: 10 years of honing my skills in customer service, sales, retention, and international banking. 🛍️ E-commerce Expert: From Shopify to Amazon, I'm your go-to person for order fulfillment, tracking, refunds, product listing, inventory management, and dropshipping. 🚚 Logistics Guru: Proficient in FBA Seller/Shipstation integration and seamless supplier communication for efficient order fulfillment. 📱 Social Media Maven: I handle social media like a pro – scheduled posting, engagement, and monitoring comments and DMs. Hootsuite, Instagram, Facebook Pages - I speak the language of online engagement. 📊 Project Management Pro: Trello, Slack, and Asana are my playgrounds for effective project management. I turn chaos into coordinated success. 🚀 Digital Marketing Dynamo: From Many Chat to Boostrooster, I navigate the world of Facebook Ads with finesse, ensuring your campaigns soar. 📦 Inventory Whiz: Shipstation and Helium 10 are my tools for streamlined inventory management, ensuring you never miss a beat. 🚀 Affiliate Marketing Aficionado: LinkedIn and Klaviyo are my allies in creating and executing effective affiliate marketing campaigns. 🌐 Seamless Communication: Whether it's Skype, WhatsApp, WeChat, or Telegram, I keep the communication channels open and efficient. What I'm Seeking: I'm on the lookout for the perfect opportunity - a long-term partnership where growth is not just a goal but a shared journey. Let's create success together! Ready to elevate your team and operations? Let's chat! 🚀🌟
Work history

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Skills

Skills

  • Word Processing
  • Email Communication
  • Shopify
  • Project Management
  • Email Support
  • WhatsApp
  • WeChat
  • Product Knowledge
  • Customer Satisfaction