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Rhoda A.

Rhoda A.

Fargo, Nd

Customer service, Chat support, Data Entry, Zendesk Specialist,

• 9 years experience in customer service, data entry & mining, and handling high volume inbound and outbound calls for COVID-19 cases as well as other industries. • 1 year working as a data enumerator / remote with North Dakota Department of Health • 1 year working as a research assistant with American Indian Public Health Resource Center, North Dakota • Utilize strong attention to detail skills, problem-solving skills, organizational skills, and proper handling of sensitive documents and information. • Demonstrate proactive approach towards tasks and instructions allowing me to be an asset to the North Dakota Department of Health and every organization worked. • Experienced working and learning in a fast-paced online WebEx environment while delivering error-free results. • Efficiently and effectively exhibit professional communication skills, especially when dealing with clients, healthcare providers, stakeholders, and team members. • Proficient in Microsoft Office programs, Photoshop, Canvas, PowerPoint Slides like Articulate Studio, and Adobe programs. • Proven ability to work individually and/or in a team setting and help to develop a design, and train for teams of 10 members.
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Skills

Rhoda A.

Rhoda A.

Fargo, Nd
1
Total Jobs
0
Total Hours

Customer service, Chat support, Data Entry, Zendesk Specialist,

Specializes in
• 9 years experience in customer service, data entry & mining, and handling high volume inbound and outbound calls for COVID-19 cases as well as other industries. • 1 year working as a data enumerator / remote with North Dakota Department of Health • 1 year working as a research assistant with American Indian Public Health Resource Center, North Dakota • Utilize strong attention to detail skills, problem-solving skills, organizational skills, and proper handling of sensitive documents and information. • Demonstrate proactive approach towards tasks and instructions allowing me to be an asset to the North Dakota Department of Health and every organization worked. • Experienced working and learning in a fast-paced online WebEx environment while delivering error-free results. • Efficiently and effectively exhibit professional communication skills, especially when dealing with clients, healthcare providers, stakeholders, and team members. • Proficient in Microsoft Office programs, Photoshop, Canvas, PowerPoint Slides like Articulate Studio, and Adobe programs. • Proven ability to work individually and/or in a team setting and help to develop a design, and train for teams of 10 members.
No items

Skills

More than 30 hrs/week

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