Lucas O.
Florianopolis, Brazil
100%
Job Success
Top Rated
Technical Support Engineer
$20.00/hr
“It's not a faith in technology. It's faith in people.” – Steve Jobs
I’m a Customer Support Engineer that thrives while assisting and solving software issues.
My strongest skills are my ability to learn fast and adapt to a vast variety of environments and situations. I enjoy being able to gather customer requirements and translate them into an engaging, effective and unique experiences. Customer support is about empathy.
Skills:
* Advanced Excel/google sheets;
* Basic JavaScript;
* Basic Python;
* Selenium automation and testing;
* Scrum and Kanban;
* Jira;
* 5 years experience in Costumer Service;
* Conflict resolution;
* Teamwork
Work History
Web App Quality Review
5.00
Sep 15, 2022
-
Sep 20, 2022
"Great Work - Thanks"
Private earnings
Testing SMS for Brazil
May 27, 2022
-
Jul 19, 2022
No feedback given
Private earnings
Brazil platform testing
5.00
Jul 12, 2022
-
Jul 15, 2022
Private earnings
UX Test for Android App in Brazil
5.00
May 20, 2022
-
May 22, 2022
"Excellent Work - Thank you"
Private earnings
Basic Mobile App UI Testing (1 hour)
5.00
May 13, 2022
-
May 18, 2022
"Lucas was very helpful and performed all the tasks effectively. He provided great insight for this project. I would definitely hire him again!"
Private earnings
Upload 10 photos of yourself (AI training project)
5.00
Nov 24, 2021
-
Nov 26, 2021
"Job well done, recommend."
Private earnings
5$ in 5 minutes- user test for Brazil freelancers
Sep 6, 2020
-
Oct 18, 2021
No feedback given
Private earnings
SMS testing in 50 countries
Oct 27, 2022
-
Present
Job in progress
Private earnings
Customer Support Specialist - Permanent Position
Jan 31, 2022
-
Present
Job in progress
Private earnings
Data Entry Job $10 an hour
Jan 30, 2022
-
Present
Job in progress
Private earnings
Lucas O. has more jobs. Create an account to review them
Portfolio
Skills
- CSS
- Jira
- Online Chat Support
- Quality Assurance
- English
- GitHub
- Scrum
- Mobile App Testing
- Microsoft Excel
- Google Sheets
- MySQL
- Data Entry
- Systems Development Life Cycle
- Desktop Support
- PHP
- JavaScript
- Portuguese
- Web Testing
- HTML5
Lucas O.
Florianopolis, Brazil
100%
Job Success
Top Rated
12
Total Jobs
2,391
Total Hours
View profile
All work
Technical Support Engineer
Specializes in$20.00/hr
“It's not a faith in technology. It's faith in people.” – Steve Jobs
I’m a Customer Support Engineer that thrives while assisting and solving software issues.
My strongest skills are my ability to learn fast and adapt to a vast variety of environments and situations. I enjoy being able to gather customer requirements and translate them into an engaging, effective and unique experiences. Customer support is about empathy.
Skills:
* Advanced Excel/google sheets;
* Basic JavaScript;
* Basic Python;
* Selenium automation and testing;
* Scrum and Kanban;
* Jira;
* 5 years experience in Costumer Service;
* Conflict resolution;
* Teamwork
Work History
Web App Quality Review
5.00
Sep 15, 2022
-
Sep 20, 2022
"Great Work - Thanks"
Private earnings
Testing SMS for Brazil
May 27, 2022
-
Jul 19, 2022
No feedback given
Private earnings
Brazil platform testing
5.00
Jul 12, 2022
-
Jul 15, 2022
Private earnings
UX Test for Android App in Brazil
5.00
May 20, 2022
-
May 22, 2022
"Excellent Work - Thank you"
Private earnings
Basic Mobile App UI Testing (1 hour)
5.00
May 13, 2022
-
May 18, 2022
"Lucas was very helpful and performed all the tasks effectively. He provided great insight for this project. I would definitely hire him again!"
Private earnings
Upload 10 photos of yourself (AI training project)
5.00
Nov 24, 2021
-
Nov 26, 2021
"Job well done, recommend."
Private earnings
5$ in 5 minutes- user test for Brazil freelancers
Sep 6, 2020
-
Oct 18, 2021
No feedback given
Private earnings
SMS testing in 50 countries
Oct 27, 2022
-
Present
Job in progress
Private earnings
Customer Support Specialist - Permanent Position
Jan 31, 2022
-
Present
Job in progress
Private earnings
Data Entry Job $10 an hour
Jan 30, 2022
-
Present
Job in progress
Private earnings
Lucas O. has more jobs. Create an account to review them
Portfolio
Skills
- CSS
- Jira
- Online Chat Support
- Quality Assurance
- English
- GitHub
- Scrum
- Mobile App Testing
- Microsoft Excel
- Google Sheets
- MySQL
- Data Entry
- Systems Development Life Cycle
- Desktop Support
- PHP
- JavaScript
- Portuguese
- Web Testing
- HTML5
Hours per week
Less than 30 hrs/week