Kristel L.

Kristel L.

ManilaPhilippines

Systems Engineer

SOFT SKILLS I have acquired and can demonstrate the following student acquired outcomes (knowledge, skills and attitude) necessary to the practice of the IT profession * Function effectively as an individual and as a member or leader in diverse teams. * Use modern techniques skills, and tools of in complex computing activities. * Understand professional ethical legal. security and social practice issues and responsibilities relevant to professional practice. * Work to build cooperative relationships with customers * Give customers a realistic estimate of the time it will take to resolve dn incident or request * Escalate ticket to the appropriate level 2 support team dDd ensure ticket hand off, whenever applicable * Log the ticket accurately with all the important information provided by the customer
Kristel L.

Kristel L.

ManilaPhilippines

Systems Engineer

Specializes in
SOFT SKILLS I have acquired and can demonstrate the following student acquired outcomes (knowledge, skills and attitude) necessary to the practice of the IT profession * Function effectively as an individual and as a member or leader in diverse teams. * Use modern techniques skills, and tools of in complex computing activities. * Understand professional ethical legal. security and social practice issues and responsibilities relevant to professional practice. * Work to build cooperative relationships with customers * Give customers a realistic estimate of the time it will take to resolve dn incident or request * Escalate ticket to the appropriate level 2 support team dDd ensure ticket hand off, whenever applicable * Log the ticket accurately with all the important information provided by the customer
More than 30 hrs/week

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