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Harvey Israel S.

Harvey Israel S.

Candelaria, Philippines

Telesales Representative

LABORATORY ENCODER • Customer service in Healthcare. • Interviewing of Patient before conducting Laboratory test. • Gathering of personal information of the Patient. • Producing the charge ticket of the tests that are requested by the Patient. • Encoding and organizing Laboratory results. • Monthly reporting of Patient test inventory. • Inventory and requisition of Laboratory supplies. CALL CENTER AGENT/ SALES AGENT • Performs outbound calling and introduce Search Engine Optimization (SEO) services to certain Business owners. • Performing demonstrations on how SEO services improves marketing depending on their Business needs. • Meet personal quotas that has a proportionate incentive. CUSTOMER SERVICE REPRESENTATIVE - REMOTE • Responsible on taking in inbound calls and trained to handle inquiries, troubleshooting, conflict resolution, customer needs analysis and overcoming objections. • Performs outbound calls to active and new customers to provide updates on promos, order status and verification of customer information. • Responds to customer e-mail inquiries. • Operate various web-based tools (Konnective CRM, Shopify and LiveAgent)
No items

Skills

Harvey Israel S.

Harvey Israel S.

Candelaria, Philippines
1
Total Jobs
608
Total Hours

Telesales Representative

Specializes in
LABORATORY ENCODER • Customer service in Healthcare. • Interviewing of Patient before conducting Laboratory test. • Gathering of personal information of the Patient. • Producing the charge ticket of the tests that are requested by the Patient. • Encoding and organizing Laboratory results. • Monthly reporting of Patient test inventory. • Inventory and requisition of Laboratory supplies. CALL CENTER AGENT/ SALES AGENT • Performs outbound calling and introduce Search Engine Optimization (SEO) services to certain Business owners. • Performing demonstrations on how SEO services improves marketing depending on their Business needs. • Meet personal quotas that has a proportionate incentive. CUSTOMER SERVICE REPRESENTATIVE - REMOTE • Responsible on taking in inbound calls and trained to handle inquiries, troubleshooting, conflict resolution, customer needs analysis and overcoming objections. • Performs outbound calls to active and new customers to provide updates on promos, order status and verification of customer information. • Responds to customer e-mail inquiries. • Operate various web-based tools (Konnective CRM, Shopify and LiveAgent)
No items

Skills

More than 30 hrs/week

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