Kaue L.
Sao Paulo, Brazil
100%
Job Success
Top Rated Plus
Brazilian Project Manager (LATAM)
$22.00/hr
Dedicated and experienced customer support professional with a diverse background spanning various sectors, including call centers and independent computer repair services. Known for prioritizing client satisfaction and fostering seamless communication by empathizing with their needs. Adept at sharing knowledge to facilitate understanding and collaboration, while continuously seeking opportunities for personal and professional growth.
Key Skills:
- Customer Support
- Technical Troubleshooting
- Team Collaboration
- Multilingual Communication (Portuguese/English/Spanish)
- System Compatibility Solutions
- Remote Support
- Tool Utilization
- Client Relationship Management
Work history
Work history
Customer Support software company (Brazilian) Portugese - English
Nov 30, 2021
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Jun 9, 2025
"Kaue was an invaluable and enthusiastic member of our support team. He fostered strong relationships with the customers he worked with and was always active in assisting them. It was…
Private earnings
[Brazil, São Paulo] Hiring specimen collector for pre-employment drug testing
Mar 26, 2025
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Jun 2, 2025
No feedback given
Private earnings
Customer Service Representative - Brazil
Jun 20, 2024
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Dec 17, 2024
"Pleasure to work with! Communicative, smart, great personality!"
Private earnings
Cold Calling Assistance in Brazil
Mar 26, 2024
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Apr 3, 2024
Private earnings
Need tester from Brazil to test biling on gambling
Nov 20, 2023
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Nov 20, 2023
"great job, strong skills, quick response and communication. I hope to work together again in the future!"
Private earnings
Need tester from Brazil to test biling on gambling
Nov 19, 2023
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Nov 19, 2023
"Good job, quick response and communication. I hope to work together again in the future!"
Private earnings
Support technician (LATAM)
Sep 4, 2023
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Oct 10, 2023
"Very good, but the project was changed and therefore no longer could keep the contract."
Private earnings
[TOF- 230301] - Tester required from Brazil to perform IAP testing for a Game on PC via Epic - Upwork enterprise client
Apr 24, 2023
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May 8, 2023
"Good quality work."
Private earnings
VOD July Pt
Jul 14, 2021
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Apr 20, 2023
Private earnings
Native Portuguese Live Support Agent (Brazil)
Aug 24, 2021
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Sep 15, 2021
Private earnings
Brazil - Quick try and test a Crypto On Ramp product
Nov 30, 2023
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Present
Job in progress
Private earnings
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Skills
Skills
- Phone Support
- English
- Social Media Management
- Zendesk
- Helpdesk
- macOS
- Network Analysis
- In-App Support
- Microsoft Windows
- Customer Service
- Customer Support
- Product Knowledge
- Technical Support
- Communication Etiquette
Testimonials
Endorsements from past clients
"I strongly recommend Kaue. During our time together, Kaue displayed great talents in Customer Service and I´m confident that he would be a great fit for any company looking for a passionate, fast-learning and collaborative professional."
Cristiane
B.
| Customer Service Team Leader
Disney+ App
Feb 2021