Upwork home
Sign up
Secondary
Joe Yves B.
Port-au-Prince, Haiti

Bilingual Customer Support - French - Spanish and English

I'm very pleased to meet you, my name is Joe, a formal customer service rep dedicated to assist customers all over the globe! What characterizes me the most is my creativity with the awesome personality. Furthermore, I enjoy to learn news thinks, share my skills with friends and coworkers. My professional career began in 2015 as a mechanical engineer, I moved to the Dominican Republic where I started an ongoing journey for the past 6 years. 😍 Some of my achievements: ✅ Handle irate clients ✅ Be an asset for the team and provide assistance in the operations management ✅ Support inbound/outbound, chat/email ✅ Well known CRM: Shopy, Zendesk, FreshDesk, Intercom, G-Suite, Saleforce, AirCall.. ✅ QA and coaching ✅ Content Moderator ✅ Retentions process, Cancellation Request or Escalation I'm a keeper, long for the long opportunity where I can grow and learn more in the process. Please do not hesitate to reach out if you are need help with your inbox! Regards, Joe B
Work history
Joe Yves B. has more jobs. Create an account to review them
Skills

Skills

  • Zendesk
  • Email Support
  • Spanish
  • Technical Support
  • Bilingual Education
  • Virtual Assistance
  • Shopify Templates
  • Gorgias

Browse similar freelancers