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Mikael Shane L.

Mikael Shane L.

Nagoya, Japan
Job Success
Top Rated

Quality Management Systems|Reputation Management|Customer Experience

I'm an experienced customer experience expert with a demonstrated history of customer-centric solutions. I was a Customer Service Specialist, a Subject Matter Expert, and later became a Quality Analyst for an Australian eCommerce company. I worked my way up with shear dedication to what I do. I worked for an eCommerce company as a Reputation Management Specialist that handles the company's Online Reputation across multiple platforms. As a second source of income, I'm also working as a Quality Management Associate for an Enterprise Cloud Storage Solution company. I use ISO 9001 methodologies for Quality Management Systems to ensure world-class quality of processes and ultimately provide the best customer-centric services and solutions possible. I'm proven to be able to work with minimal supervision while maintaining its quality. I boast my eagerness to learn and committed to exceeding my targets, and I always believe that working smarter rather than harder always works best!
Dec 8, 2022 - Present

Job in progress

Private earnings
Mikael Shane L. has more jobs. Create an account to review them

Portfolio

ISO 9001:2015 Internal Audit Training Course
ISO 9001:2015 Internal Audit Training Course
Want to see more? Create Account

Skills

Mikael Shane L.

Mikael Shane L.

Nagoya, Japan
Job Success
Top Rated
3
Total Jobs
3,527
Total Hours

Quality Management Systems|Reputation Management|Customer Experience

Specializes in
I'm an experienced customer experience expert with a demonstrated history of customer-centric solutions. I was a Customer Service Specialist, a Subject Matter Expert, and later became a Quality Analyst for an Australian eCommerce company. I worked my way up with shear dedication to what I do. I worked for an eCommerce company as a Reputation Management Specialist that handles the company's Online Reputation across multiple platforms. As a second source of income, I'm also working as a Quality Management Associate for an Enterprise Cloud Storage Solution company. I use ISO 9001 methodologies for Quality Management Systems to ensure world-class quality of processes and ultimately provide the best customer-centric services and solutions possible. I'm proven to be able to work with minimal supervision while maintaining its quality. I boast my eagerness to learn and committed to exceeding my targets, and I always believe that working smarter rather than harder always works best!
Dec 8, 2022 - Present

Job in progress

Private earnings
Mikael Shane L. has more jobs. Create an account to review them

Portfolio

ISO 9001:2015 Internal Audit Training Course
ISO 9001:2015 Internal Audit Training Course
Want to see more? Create Account

Skills

Less than 30 hrs/week

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