Kenneth Richards F.
Manila, Philippines
Virtual Assistant - Data Entry / Product Research / Customer Service
$4.00/hr
I have more than two years of work experience in Customer Service in the Business Process Outsourcing industry. Providing phone, email, and chat support to our customers. I also do services like data entry, order processing, product research, and resolving customer queries and complaints.
I am currently working as an Aircraft Mechanic in an MRO company doing technical works, documentations, reporting (using Microsoft office tools), processing product orders, communication between customers verbal and non-verbal (chat and email).
I value professionalism at work. I am determined and dedicated to every task I do. I believe that customer satisfaction is always the top priority. I always double my efforts to provide high-quality service on every task. I am always willing to learn. I have the initiative to study the things I need to learn.
I have used tools like Avaya, Zendesk, Microsoft Office: Word, Excel, Powerpoint, Outlook, and Trax.
WORK EXPERIENCE:
- Phone Support
- Email Support
- Chat Support
- Aircraft Mechanic
SKILLS
- Call handling
- Email handling
- Data entry
- Product Research
- Online research
- Ticketing system
- Order processing
Work History
No items
Skills
- Answering Product Questions
- Communication Etiquette
- Call Handling
- Email Handling
- Ticketing System
- Order Processing
- Data Entry
- Product Research
- Following Procedures
- Interpersonal Skills
Kenneth Richards F.
Manila, Philippines
1
Total Jobs
1,332
Total Hours
Virtual Assistant - Data Entry / Product Research / Customer Service
Specializes in$4.00/hr
I have more than two years of work experience in Customer Service in the Business Process Outsourcing industry. Providing phone, email, and chat support to our customers. I also do services like data entry, order processing, product research, and resolving customer queries and complaints.
I am currently working as an Aircraft Mechanic in an MRO company doing technical works, documentations, reporting (using Microsoft office tools), processing product orders, communication between customers verbal and non-verbal (chat and email).
I value professionalism at work. I am determined and dedicated to every task I do. I believe that customer satisfaction is always the top priority. I always double my efforts to provide high-quality service on every task. I am always willing to learn. I have the initiative to study the things I need to learn.
I have used tools like Avaya, Zendesk, Microsoft Office: Word, Excel, Powerpoint, Outlook, and Trax.
WORK EXPERIENCE:
- Phone Support
- Email Support
- Chat Support
- Aircraft Mechanic
SKILLS
- Call handling
- Email handling
- Data entry
- Product Research
- Online research
- Ticketing system
- Order processing
Work History
No items
Skills
- Answering Product Questions
- Communication Etiquette
- Call Handling
- Email Handling
- Ticketing System
- Order Processing
- Data Entry
- Product Research
- Following Procedures
- Interpersonal Skills
Hours per week
More than 30 hrs/week