Kenneth Richards F.

Kenneth Richards F.

ManilaPhilippines

Virtual Assistant - Data Entry / Product Research / Customer Service

I have more than two years of work experience in Customer Service in the Business Process Outsourcing industry. Providing phone, email, and chat support to our customers. I also do services like data entry, order processing, product research, and resolving customer queries and complaints. I am currently working as an Aircraft Mechanic in an MRO company doing technical works, documentations, reporting (using Microsoft office tools), processing product orders, communication between customers verbal and non-verbal (chat and email). I value professionalism at work. I am determined and dedicated to every task I do. I believe that customer satisfaction is always the top priority. I always double my efforts to provide high-quality service on every task. I am always willing to learn. I have the initiative to study the things I need to learn. I have used tools like Avaya, Zendesk, Microsoft Office: Word, Excel, Powerpoint, Outlook, and Trax. WORK EXPERIENCE: - Phone Support - Email Support - Chat Support - Aircraft Mechanic SKILLS - Call handling - Email handling - Data entry - Product Research - Online research - Ticketing system - Order processing
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Skills

Kenneth Richards F.

Kenneth Richards F.

ManilaPhilippines
1
Total Jobs
1,332
Total Hours

Virtual Assistant - Data Entry / Product Research / Customer Service

Specializes in
I have more than two years of work experience in Customer Service in the Business Process Outsourcing industry. Providing phone, email, and chat support to our customers. I also do services like data entry, order processing, product research, and resolving customer queries and complaints. I am currently working as an Aircraft Mechanic in an MRO company doing technical works, documentations, reporting (using Microsoft office tools), processing product orders, communication between customers verbal and non-verbal (chat and email). I value professionalism at work. I am determined and dedicated to every task I do. I believe that customer satisfaction is always the top priority. I always double my efforts to provide high-quality service on every task. I am always willing to learn. I have the initiative to study the things I need to learn. I have used tools like Avaya, Zendesk, Microsoft Office: Word, Excel, Powerpoint, Outlook, and Trax. WORK EXPERIENCE: - Phone Support - Email Support - Chat Support - Aircraft Mechanic SKILLS - Call handling - Email handling - Data entry - Product Research - Online research - Ticketing system - Order processing
No items

Skills

More than 30 hrs/week