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Magdalene A.

Magdalene A.

Lagos, Nigeria

Customer Support Specialist || Rockstar Bilingual Virtual Assistant

Hi there! I’m Magdalene I am multi-skilled bilingual virtual assistant with customer support and travel experience of over 5 years and maintained 100% customer satisfaction ratings. I am enthusiastic and driven in matters related to providing uninterrupted support and forward-thinking solutions to clients. I have excellent communication skills and I am well spoken in written and oral English and French. Over the years, I have broadened my knowledge as a customer representative and acquired other skills relevant to my field. THE SERVICES I OFFER INCLUDE THE FOLLOWING  Provide customer support through phone calls, emails or chat  Content creating and Managing social media accounts  Proofreading & Editing  Email Marketing/Blasting  Setting up meetings between clients  Ability to use CRM tools perfectly  Internet Research & Lead Generation  Data Entry & Scraping  Ad campaign writing and Posting  Article writing/Blog posting for website  E-mail writing and follow-ups  Organizing files, folders and e-mails  Communicating and coordinating with suppliers and customers  Process customer questions in emails or chat  Video and audio editing WHY HIRE ME?  DRIVEN AND CONSTANTLY GROWING - I am dedicated to learning and perfecting my skills every day in order to meet up with demands and provide optimum service to my clients. I fully understand that technology and skillsets improve constantly and one must stay in tune in other to remain relevant.  GOING OVER AND BEYOND – As a freelancer, my focus is to over deliver and give more than expected. Seeing the satisfactory smiles on the faces of my clients is something I always look forward to.  EXCELLENT COMMUNICATION AND PEOPLE SKILLS – One of my biggest values that I implement in every area of my life is treating everyone with respect, seeing things from others’ perspective, asking questions for clarifications, understanding all situations and genuinely trying to improve situations for customers and my clients  RESILIENCE AND CONSISTENCY– I deliver exceptional work even under pressure and minimal supervision and I stop at nothing when it comes to providing solution and personalized services to my clients. I am eager to work with you, to provide exceptional assistant services that would take your business to the next level, I am the go-to person. Hire me and you will never be disappointed. As your virtual assistant/customer support, I’ll have just one thing to offer you, the best and nothing but the best. Contact me so that we can decide how to work together to adequately meet your needs and that of your business. Cheers, Magdalene
Rating is 5 out of 5.
5.00 Aug 10, 2022 - Aug 15, 2022

"Magdalene did an outstanding work managing my emails. I had thousands of emails to clear up and unsubscribe from. She arranged everything in a spreadsheet to make sure I selected the ones I didn't need. She went over and beyond my expectations. I was so impressed that I had to give a bonus. She is very meticulous and super organized. I will definitely hire her again for future tasks. Please give her a chance!"

Private earnings
Magdalene A. has more jobs. Create an account to review them

Portfolio

SOP FOR AN ECOMMERCE STORE
TRAVEL PACK FOR BUSINESS AND VACATION TRIP
Want to see more? Create Account

Skills

Magdalene A.

Magdalene A.

Lagos, Nigeria
2
Total Jobs
56
Total Hours

Customer Support Specialist || Rockstar Bilingual Virtual Assistant

Specializes in
Hi there! I’m Magdalene I am multi-skilled bilingual virtual assistant with customer support and travel experience of over 5 years and maintained 100% customer satisfaction ratings. I am enthusiastic and driven in matters related to providing uninterrupted support and forward-thinking solutions to clients. I have excellent communication skills and I am well spoken in written and oral English and French. Over the years, I have broadened my knowledge as a customer representative and acquired other skills relevant to my field. THE SERVICES I OFFER INCLUDE THE FOLLOWING  Provide customer support through phone calls, emails or chat  Content creating and Managing social media accounts  Proofreading & Editing  Email Marketing/Blasting  Setting up meetings between clients  Ability to use CRM tools perfectly  Internet Research & Lead Generation  Data Entry & Scraping  Ad campaign writing and Posting  Article writing/Blog posting for website  E-mail writing and follow-ups  Organizing files, folders and e-mails  Communicating and coordinating with suppliers and customers  Process customer questions in emails or chat  Video and audio editing WHY HIRE ME?  DRIVEN AND CONSTANTLY GROWING - I am dedicated to learning and perfecting my skills every day in order to meet up with demands and provide optimum service to my clients. I fully understand that technology and skillsets improve constantly and one must stay in tune in other to remain relevant.  GOING OVER AND BEYOND – As a freelancer, my focus is to over deliver and give more than expected. Seeing the satisfactory smiles on the faces of my clients is something I always look forward to.  EXCELLENT COMMUNICATION AND PEOPLE SKILLS – One of my biggest values that I implement in every area of my life is treating everyone with respect, seeing things from others’ perspective, asking questions for clarifications, understanding all situations and genuinely trying to improve situations for customers and my clients  RESILIENCE AND CONSISTENCY– I deliver exceptional work even under pressure and minimal supervision and I stop at nothing when it comes to providing solution and personalized services to my clients. I am eager to work with you, to provide exceptional assistant services that would take your business to the next level, I am the go-to person. Hire me and you will never be disappointed. As your virtual assistant/customer support, I’ll have just one thing to offer you, the best and nothing but the best. Contact me so that we can decide how to work together to adequately meet your needs and that of your business. Cheers, Magdalene
Rating is 5 out of 5.
5.00 Aug 10, 2022 - Aug 15, 2022

"Magdalene did an outstanding work managing my emails. I had thousands of emails to clear up and unsubscribe from. She arranged everything in a spreadsheet to make sure I selected the ones I didn't need. She went over and beyond my expectations. I was so impressed that I had to give a bonus. She is very meticulous and super organized. I will definitely hire her again for future tasks. Please give her a chance!"

Private earnings
Magdalene A. has more jobs. Create an account to review them

Portfolio

SOP FOR AN ECOMMERCE STORE
TRAVEL PACK FOR BUSINESS AND VACATION TRIP
Want to see more? Create Account

Skills

More than 30 hrs/week

Testimonials

Endorsements from past clients

"Working with Magdalene was an unforgettable experience. She is reliable, versatile, a hardworker, thorough and very results-oriented. To her credit, she was once voted employee of the month. I definitely look forward to working with her in future."

Adedayo O. | Project Manager
Homes and Properties
May 2022
Verified

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