Chantelle  L.
Cape TownSouth Africa

Intake Specialist/Administrative Assistant

I am a well-organized and experienced client-service-intake Specialist. I have experience in managing intake for numerous law firms, client evaluation, scheduling consults, managing attorneys calendar, processing Fee Agreements, managing case files and monthly billing procedures with AR and AP. Also gained experience as an Operations Support Assistant and managed the quality assurance of the intake calls to numerous law firms, assessing and scoring the individual Intake Specialists.
Skills

Skills

  • Call Center Software
  • Call Scheduling
  • Office 365
  • CRM Software
  • Calendar Management
  • Google Calendar
  • Client Interview
  • Client Management
  • Legal Case Management Software