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Jamsad P.

Jamsad P.

Manjeri, India
100% Job Success
Top Rated Plus

Technical Support | IT Help Desk Specialist

As a Technical Support/Help-desk employee, I have gained experience in monitoring and maintaining computer systems and providing technical and customer support for Applications. Skills: ======== ✅Technical Support (Windows, Mac, Linux, iOS, and Android-based applications and setup) ✅IT Help desk and Linux server support. ✅Customer Support ✅AWS EC2, S3, EBS, RDS. ✅G Suite. ✅Microsoft Office 365. ✅HTML, JavaScript. ✅TeamViewer, LogMeIn, Any Desk and ConnectWise ✅Autocad drawing from PDF or rough copy. ✅Review Writing and Virtual Assistant. ✅Web Research. ✅CRM data entry and update. Experience: =========== ✅ L3 Technical Support for SONY VAIO Computers. (2 years) ✅ Technical Support for McAfee Antivirus product. (3 years) ✅ Technical Support for AT&T ConnecTech. (2 years). ✅ Application and system configuration support via Upwork ( 4 years +). ✅ 16600+ Hours of Upwork experience. ✅ 300+ Upwork Jobs with high job success. Tasks can include: ============ ✅ Installing and configuring computer systems and applications. ✅Linux Server configuration. ✅Mail and Web Server configuration and migration. ✅AWS EC2, S3, RDS, Route53, Workstation setup, and migration. ✅ Diagnosing hardware/software faults and solving technical problems, customer account problems either over the phone, chat, email, or taking remote session of machines. ✅ I possess strong communication skills and interpersonal skills. ✅ Having worked with customers from various global locations, I have developed a strong ability to build customer relationships. ✅ I am used to working under stringent timelines and can multi-task and make quick decisions. ✅ I can adapt well and can handle complex situations with ease. I strive for professional growth and career promotion. Devices I have for testing purposes: =========================== ✅Mac and Windows 10 Computers. Linux Virtual Machines. ✅iPhone, iPad, and Android Phones. Thank you.
Rating is 4.8 out of 5.
4.80 Aug 9, 2023 - Aug 11, 2023
Private earnings
Rating is 4.85 out of 5.
4.85 May 12, 2023 - May 15, 2023
Private earnings
Rating is 4.8 out of 5.
4.80 Apr 7, 2023 - Apr 25, 2023
Private earnings
Rating is 4.8 out of 5.
4.80 Apr 7, 2023 - Apr 25, 2023
Private earnings
Rating is 5 out of 5.
5.00 Mar 31, 2023 - Apr 3, 2023
Private earnings
Rating is 4.8 out of 5.
4.80 Mar 10, 2023 - Mar 17, 2023
Private earnings
Rating is 4.6 out of 5.
4.60 Mar 9, 2023 - Mar 10, 2023
Private earnings
Rating is 4.8 out of 5.
4.80 Mar 9, 2023
Private earnings
Rating is 5 out of 5.
5.00 Feb 17, 2023
Private earnings
Rating is 5 out of 5.
5.00 Jan 24, 2023 - Jan 27, 2023
Private earnings
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Skills

  • Technical Support
  • Virus Removal
  • Customer Support
  • Email Technical Support
  • Desktop Support
  • Online Chat Support
  • Comptuer Maintenance
  • System Administration
  • Computer Skills
  • Computer Maintenance
  • Troubleshooting
  • Windows Administration
  • Hardware Troubleshooting
  • Data Mining
  • System Configuration

Get started working with Jamsad quickly with these predefined projects.

Get started working with Jamsad quickly with these predefined projects.

You will get experienced Technical and IT Support for Windows

From $15
2 days delivery

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