Ivy Ann R.
Bacolod CityPhilippines

Content Write / Virtual & Administrative Assistant / CSR

Over the past eight years, I've focused on refining my customer support and administrative work skills. I've obtained more knowledge and explored new tools to support my customers and clients efficiently. My background enables me to become a team player for those with a wide array of technical and customer support needs. As a professional customer support representative, I constantly learn the ropes to succeed in my career. I believe that any professional success starts with positive and enriched human interaction at the core. My peers and management often applaud me for my approachability. It returns to the people-first mindset that I take into each day, every challenge, and your next project. Skills: Email Support / Chat Support / Technical Support / Phone Support Order Management / Processing Refund / Collection / Payment Management Answering a Huge Volume of Tickets Promo Items Management Checking Design / Poster Design In Canva Virtual Assistant / Administrative Assistant / Social Media Management / Influencer Marketing Let's talk about how I can help you exceed your goals!

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Skills

  • Email Support
  • Travel & Hospitality
  • Social Media Management
  • Google Workspace
  • Technical Support
  • Sales Call
  • Virtual Assistance