Shara Marie B. Status: Offline
TaytayPhilippines
56% Job Success
Rising Talent

| Sales | CSR | General VA | BDM

A business owner's time is precious, that's why I'm here to take care of the other tasks so you can focus on the much more important things to grow the business. Before doing virtual assistance to entrepreneurs, I am a competitive customer service representative with more than 8 years of experience. I worked in some prestigious call centers and BPOs in the Philippines. I've worked in sales, financial institutions, telecommunication companies, and many more, all in the US. There is no doubt that I can provide excellent customer service to your customers, aside from doing most of the tasks for the business. SERVICES I PROVIDE: - Social media management - Web Research - Content Creation - Lead Generation - Graphic Design thru Canva - Photo editing - Excellent Customer Service - Email, chat, phone, etc. - Data Organization - Scheduling - Other various admin task * I am a trained credit score specialist with 1-year of experience. Expert in different communication channels: chat, email, phone Excellent English communication skills - writing and speaking I've also been active with some of the company's corporate tasks such as: - extracting data from an excel file - creating powerpoint presentations - creating content for an article - managing data in an excel file form - presenting/interpreting reports - initiating projects In the whole span of my work experiences, I have developed a mindset to get the job done in a timely manner without taking the quality for granted. Being optimistic and giving all the efforts required for whatever task will be given. Most important is making the clients satisfied with having the job well done!
Work history

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Skills

Skills

  • Data Entry
  • Online Chat Support
  • Lead Generation
  • Credit Repair
  • Sales Presentation
  • Scheduling
  • Phone Communication
  • Sales
  • Customer Experience
  • Oracle Siebel
  • Customer Relationship Management
  • Microsoft Excel