Ian M.
Montego BayJamaica
100% Job Success
Top Rated

Experienced Operations & Customer Service Leader

I am a Customer Service Supervisor with over 8 years of experience in managing a project from concept to launch, ensuring it meets milestones, deadlines, and budget requirements. During my tenure at University and throughout my work experience, I learned how companies targeted demographics and how to respond to the demands of customers. More importantly, I had the opportunity to work with professionals who taught me how to easily grasp complex problem solving concepts and at certain times, how to roll with the punches in order to achieve various objectives. I have also acquainted myself with a wide range of skills that allow me to blend with the group or team’s culture and to continuously strive to reach common goals amidst failures and setbacks.


  • Analytics
  • Customer Satisfaction
  • Customer Experience