Jayvienz M.
NaicPhilippines
85% Job Success

Lead Generation Specialist

Interact well with callers requesting product information and technical support, responding with professionalism and empathy while proactively resolving conflicts to prevent escalation and ensure customer satisfaction. Can handle different kind of customer in a positive way Im a undergraduate of a vocational course CSMC (cruise ship management course) where we study and focus on how to provide customer service by cooking food and beverage services. Attentive and detail-oriented Customer Service Representative energized by the challenges and opportunities offered within fast-paced, quality-critical call center environments. Fluent in English. I am from eCommerce account which is Walmart where we provide customer service work as a collection specialist for credit one bank where we provide solution to help out customer with low credit score. With more than 4 years of experience in Business Process Outsourcing I am confident I can create similar success as your new freelancer.
Work history

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Skills

Skills

  • Email Support
  • Technical Support
  • Lead Generation