Lucas Henrique d.
Budapest, Hungary
4 years of experience as an IT Support Analyst/Customer Success
$12.60/hr
4 years of experience as an IT Support Analyst. Vast experience in high-volume environments with strong analytical, communication, and organizational abilities.
All my efforts throughout my career have been to ensure customer satisfaction. I have worked on requirements gathering, a bridge between users and the development team, I traveled around Brazil and abroad in order to approach potential customers and partners, participated in several technology workshops and congresses, and I have applied design-thinking to systematically extract, teach, learn and apply these human-centered techniques to solve problems in a creative and innovative, and so forth.
Work history
Work history
Portuguese Support for Online Store Customers
May 5, 2023
-
Present
Job in progress
Private earnings
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Skills
Skills
- Agile Project Management
- IT Support
- Communication Skills
- Problem Solving
- Time Management