Ricardo C.

IT Helpdesk Technician | Microsoft, Active Directory, DBMS

Computer Science Engineering student with a strong focus on IT support, database management, and Microsoft 365 administration. Proven expertise in technical troubleshooting with analytical precision. Actively engaged in supporting IT infrastructure, resolving complex issues, and optimizing database systems. Eager to contribute technical proficiency to innovative initiatives in the dynamic intersection of computer science, IT support, and data management.

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  • Database Management System
  • Ticketing System
  • Technical Support
  • Office 365