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Muhammad Ali T.

Muhammad Ali T.

Lahore, Pakistan
Job Success
Top Rated

Team Lead/Phone/Email/Chat support/Airbnb/ Property Management

I am a detail-oriented, responsible, and efficient customer service specialist and virtual assistant. Over the last 5 years I have worked in multiple domains. WHY CHOOSE ME? - Has good interpersonal skills and strategic thinker with a positive attitude, and initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. - I have years of experience handling all types of customers across the USA, UK, Europe, and Australia so rest assured that your customers are handled in a professional and friendly manner. - I’m efficient, honest, dedicated to my work, and always give more than 100% effort to make sure that the project become successful - I am quick to learn new systems, programs, and processes which means that I can work with minimal supervision Platforms and Skills: -Manage and help grow Discord Channels - Microsoft Office Word, Excel, and Spreadsheet - Asana, Trello, Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite) - FRONT, Helpscout, Outlook, Gmail, Gorgias App) - Chat Support via Zendesk, Salesforce, Freshdesk, Facebook Messager, and other online chat application platforms - Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress) - ‎Shopify adding products and descriptions, editing orders and refunds - Order Fulfillment in Shopify, DSERS, and Aliexpress, Lazada, Shopee I am also familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with ✔️Tokeet, ✔️Hospitable (formerly Smartbnb), ✔️Wheelhouse, ✔️Streamline, ✔️Guesty and ✔️Fantastic Stay Vacation Rental Software, ✔️Smoobu, ✔️Your Porter, ✔️Hostaway ✔️Kaba E-Code Wireless ✔️WhatsApp, ✔️Slack, ✔️Mail Chimp, ✔️Google Docs, ✔️Help Scout, ✔️Notion ✔️Airtable ✔️Asana, ✔️Trello and many more! 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I have a small and dedicated team that provides remote customer support and booking management for properties in the USA and Europe. We're available for new projects, so if you need help, drop me a message.** With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and a wonderful working experience with my clients. I am available for the short or long term and pride myself on delivering high-quality, fast and accurate services.
Oct 25, 2021 - May 11, 2023

No feedback given

Private earnings
Apr 28, 2023 - May 10, 2023

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Dec 9, 2021 - Apr 30, 2022

"Thank you for successfully completing the work."

Private earnings
Rating is 5 out of 5.
5.00 Oct 22, 2021 - Nov 30, 2021

"Great worker with great customer service and email writing. Really good English skills. Able to adapt really well to task requirements."

Private earnings
Rating is 5 out of 5.
5.00 Oct 20, 2021 - Oct 25, 2021

"Talented and responsive freelancer."

Private earnings
Rating is 5 out of 5.
5.00 Dec 11, 2020 - Jun 8, 2021
Private earnings
Rating is 5 out of 5.
5.00 Dec 29, 2020 - Feb 16, 2021

"Followed all instructions and did a really good job with all tasks that were given, I highly recommend Ali and will continue to be using him as a VA for ongoing projects."

Private earnings
Rating is 5 out of 5.
5.00 Nov 2, 2020 - Nov 19, 2020

"The freelancer take care about job! 100% dedicated, learn things very fast, do not repeat mistakes. RATE - 10/10!!!"

Private earnings
Muhammad Ali T. has more jobs. Create an account to review them

Skills

Muhammad Ali T.

Muhammad Ali T.

Lahore, Pakistan
Job Success
Top Rated
23
Total Jobs
6,904
Total Hours

View profile

Team Lead/Phone/Email/Chat support/Airbnb/ Property Management

Specializes in
I am a detail-oriented, responsible, and efficient customer service specialist and virtual assistant. Over the last 5 years I have worked in multiple domains. WHY CHOOSE ME? - Has good interpersonal skills and strategic thinker with a positive attitude, and initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. - I have years of experience handling all types of customers across the USA, UK, Europe, and Australia so rest assured that your customers are handled in a professional and friendly manner. - I’m efficient, honest, dedicated to my work, and always give more than 100% effort to make sure that the project become successful - I am quick to learn new systems, programs, and processes which means that I can work with minimal supervision Platforms and Skills: -Manage and help grow Discord Channels - Microsoft Office Word, Excel, and Spreadsheet - Asana, Trello, Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite) - FRONT, Helpscout, Outlook, Gmail, Gorgias App) - Chat Support via Zendesk, Salesforce, Freshdesk, Facebook Messager, and other online chat application platforms - Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress) - ‎Shopify adding products and descriptions, editing orders and refunds - Order Fulfillment in Shopify, DSERS, and Aliexpress, Lazada, Shopee I am also familiar with different platforms like: ✔️Airbnb ✔️ Booking ✔️HomeAway ✔️VRBO ✔️Tripadvisor ✔️Expedia and many more I'm also familiar with ✔️Tokeet, ✔️Hospitable (formerly Smartbnb), ✔️Wheelhouse, ✔️Streamline, ✔️Guesty and ✔️Fantastic Stay Vacation Rental Software, ✔️Smoobu, ✔️Your Porter, ✔️Hostaway ✔️Kaba E-Code Wireless ✔️WhatsApp, ✔️Slack, ✔️Mail Chimp, ✔️Google Docs, ✔️Help Scout, ✔️Notion ✔️Airtable ✔️Asana, ✔️Trello and many more! 💡** I can easily list and integrate properties to your preferred channel manager or software** 💡**I have worked with numerous property managers around the world. I know exactly how to grow your business, increase sales and provide exceptional hospitality to your guests** 💡**I have a small and dedicated team that provides remote customer support and booking management for properties in the USA and Europe. We're available for new projects, so if you need help, drop me a message.** With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and a wonderful working experience with my clients. I am available for the short or long term and pride myself on delivering high-quality, fast and accurate services.
Oct 25, 2021 - May 11, 2023

No feedback given

Private earnings
Apr 28, 2023 - May 10, 2023

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Dec 9, 2021 - Apr 30, 2022

"Thank you for successfully completing the work."

Private earnings
Rating is 5 out of 5.
5.00 Oct 22, 2021 - Nov 30, 2021

"Great worker with great customer service and email writing. Really good English skills. Able to adapt really well to task requirements."

Private earnings
Rating is 5 out of 5.
5.00 Oct 20, 2021 - Oct 25, 2021

"Talented and responsive freelancer."

Private earnings
Rating is 5 out of 5.
5.00 Dec 11, 2020 - Jun 8, 2021
Private earnings
Rating is 5 out of 5.
5.00 Dec 29, 2020 - Feb 16, 2021

"Followed all instructions and did a really good job with all tasks that were given, I highly recommend Ali and will continue to be using him as a VA for ongoing projects."

Private earnings
Rating is 5 out of 5.
5.00 Nov 2, 2020 - Nov 19, 2020

"The freelancer take care about job! 100% dedicated, learn things very fast, do not repeat mistakes. RATE - 10/10!!!"

Private earnings
Muhammad Ali T. has more jobs. Create an account to review them

Skills

As Needed - Open to Offers
Support Growth
Support Growth
9,109 hours
96% Job Success
Top Rated Plus

Testimonials

Endorsements from past clients

"We hired Ali to work as a customer service agent for two of our brands on a daily basis. Ali was great to work with, and is proactive and flexible in his working hours. Any feedback that was given was professionally applied and it was great to work with him."

Eva Van B. | E-Commerce Coordinator
Customer Support
Feb 2023
Verified

"During the time Ali has been working in our team, he proved himself to be an outstanding and trustworthy specialist. I have been proud to have him working with us as he is the kind of person you can always rely on - aiming for the highest results, carefully looking into the feedback he's been given, and always acting on it. It is a pleasure to say that Ali's expertise in Customer Service is one of a kind - a true professional, I might call him!"

Karolina A. | Team Lead
Customer Support
Jan 2023
Verified

"Ali is a professional individual who takes pride in his work! Thank you. "

Allan Y.
Apr 2022
Verified

"I hired Ali to work in the Customer Service Department. Since the first interview, my experience has been great. Ali was well prepared and excited to start a new role. He proved very soon that he has amazing customer support skills, is a real problem-solver, has a very positive attitude, is open to feedback. Ali easily manages CS tools, is always open to new initiatives and additional responsibilities. 10/10"

Eglė K. | Senior Operations Manager
Customer Service
Sep 2021
Verified

"Ali provided good and quality customer support to our users, followed the company's procedures, and showed initiative and creative approach when needed. Easy to cooperate with and quick to provide assistance. "

Aldona M. | Senior Content Lead
Customer Support
Feb 2021
Verified

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